Before You Call; Contacting Toshiba - Toshiba 4010 User Manual

Before you call

Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Before contacting Toshiba:
❖
Review the troubleshooting information in your
operating system documentation.
❖
If the problem occurs while you are running a program,
consult the program's documentation for troubleshooting
suggestions. Contact the software company's technical
support group for their assistance.
❖
Consult your network administrator.
❖
Consult your authorized Toshiba representative, who is
your best source for current information.

Contacting Toshiba

If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to
help you.
1 Start with accessing Toshiba on the Internet using any
Internet browser by typing:
pcsupport.toshiba.com
2 Next, try one of Toshiba's online services. The Toshiba
Forum can be accessed through CompuServe
go toshiba
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer's serial number.
❖
The computer and any optional devices related to the
problem.
If Something Goes Wrong
If you need further assistance
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by typing: