Modem Problems; Internet Problems - Toshiba 4010 User Manual

Modem problems

This section lists common modem problems:
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is
firmly connected to the computer's modem port and the
telephone line jack.
Check the port settings to make sure the hardware and
software are referring to the same COM port. See
"Determining the COM port" on page
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications
program. It should be set up to transmit at 300, 1200, 2400,
4800, 9600, 14400, 28800, 33600 bps (bits per second) or
higher. Refer to the program's documentation and the modem
manual for information on how to change these settings.
TECHNICAL NOTE: Disable Call Waiting before you connect
through the modem. Call Waiting interrupts data transmission.
The modem is on, set up properly and still will not
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone
handset to the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.

Internet Problems

My Internet connection is very slow.
Many factors contribute to the speed with which you can surf
the Internet. They include: modem speed, time of day (when
everyone else is surfing, your access can be slow), and
If Something Goes Wrong
Internet Problems
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