6
TROUBLESHOOTING
Improper printing operation
Printing is slow
■ Simultaneous use of two or more application
software programs?
Start printing after quitting all unused application software
programs.
■ Is an appropriate print quality selected in the printer
driver?
It takes longer to process the print data when "SMOOTHING"
is enabled, and this may slow the printing speed. Be sure to
select print quality settings that are appropriate for the image
being printed.
Windows: Change the print quality settings in the "Advanced"
tab of the printer driver setup screen.
Macintosh: "SMOOTHING" can be selected in the
"Advanced" menu in the "Printer Features" menu
in the Print window.
Two-sided printing is not possible
■ Is two-sided printing disabled in the system settings
(administrator)?
Enable two-sided printing as explained in "DISABLING OF
DUPLEX" in the "SYSTEM SETTINGS (ADMINISTRATOR)"
in the operation manual.
CO NT E N TS
Stapling is not possible (when a finisher is
installed)
■ Is stapling disabled in the system settings
(administrator)?
Enable stapling in the system settings (administrator) (see
"DISABLING OF STAPLER" in the "SYSTEM SETTINGS
(ADMINISTRATOR)" in the operation manual).
■ Did you attempt to print more pages than can be
stapled?
When a finisher is installed, up to 50 sheets can be stapled.
When a saddle stitch finisher is installed, up to 50 sheets can
be stapled (up to 30 sheets when the paper size is B4,
Foolscap, or larger).
■ Are pages of different width mixed together in the
print job?
Stapling is not possible when pages of different width are
mixed together in a print job.
(part 1)
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