Job Status Error Codes - Epson WorkForce Pro WF-C579R User Manual

LCD screen message
No dial tone detected.
Failed to receive faxes because the
fax data capacity is full. Touch the
Job/Status at the bottom of the Home
Screen for details.
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
Recovery mode
Parent topic:

Job Status Error Codes

If a job does not complete successfully, you can check the error code for the reason. Press the
Job/Status button, select Job Status > Log, and select the incomplete job to display the error code
and additional information.
Code
001
Condition/solution
Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. Use a # (hash) instead of the actual
access code when entering an outside fax number. This makes
the connection more secure. If you still cannot send a fax, turn
off the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Press the
resolve any printer errors that prevented faxes from printing.
Make sure the product is connected to a computer or that an
external USB device is connected to the product.
Contact your product administrator.
Contact your product administrator.
On a Windows computer, go to Control Panel > Hardware and
Sound > Devices and Printers. Right-click the printer and
select Printer Properties. Make sure the printer port is selected
correctly in the Ports tab. Select the USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
Contact your product administrator.
Solving Problems
Condition/solution
The product was turned off by a power failure.
Job/Status button, select Printer Status, and
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