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Summary of Contents for Digi 5400-RM
- Page 1 Digi 5400-RM Cellular Remote Manager User Guide...
- Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.
- Page 3 To provide feedback on this document, email your comments to techcomm@digi.com Include the document title and part number (Digi 5400-RM Cellular Remote Manager User Guide, 90002393 A) in the subject line of your email. Digi 5400-RM Cellular Remote Manager User Guide...
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Page 4: Table Of Contents
Device status Signal strength indicators Signal bars explained Initial setup Important information about upgrading to firmware version 20.2.x Device defaults to Digi Remote Manager after configuration erase Default SureLink configuration Physical installation Default settings Connecting to the site network Connecting the serial ports... - Page 5 For firmware version 19.8.x or older: Persistent system logs AT command access Data usage estimates FAQs Regulatory guide End user license agreement Accessing Admin CLI Using the Terminal on a Unit link Direct ssh access Command breakdown Digi 5400-RM Cellular Remote Manager User Guide...
- Page 6 Welcome Package contents Exchanging power tips Ports and connectors Device status Signal strength indicators Signal bars explained Initial setup Important information about upgrading to firmware version 20.2.x Digi 5400-RM Cellular Remote Manager User Guide...
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Page 7: Welcome
Exchanging power tips The Digi 5400-RM may include four interchangeable plug tips that allow the Power Supply Unit (PSU) to operate in most countries. The PSU comes with the United States style plug installed. To change the plug tip: 1. -
Page 8: Ports And Connectors
3. Slide the new tip down into place until it clicks. Note For more information regarding power-tip compatibility with global deployments, visit www.worldstandards.eu/electricity/plugs-and-sockets/. Ports and connectors Device status Name Function Power Indicates unit is powered up. Hardwired to power input. Digi 5400-RM Cellular Remote Manager User Guide... -
Page 9: Signal Strength Indicators
For 4G LTE, the RSRP, SNR, and RSSI values are all factored in to determine the reported signal strength bars. For 3G networks (including HSPA+) and 2G networks, the signal strength bars are determined by the RSSI value. Digi 5400-RM Cellular Remote Manager User Guide... -
Page 10: Initial Setup
Do not tighten the antenna by holding any part of the plastic antenna housing. 3. Connect the power supply unit to the device. Digi 5400-RM Cellular Remote Manager User Guide... -
Page 11: Important Information About Upgrading To Firmware Version 20.2
Welcome Important information about upgrading to firmware version 20.2.x 4. Verify the signal strength indicator on the front of the Digi 5400-RM shows two or more bars for proper operation. Important information about upgrading to firmware version 20.2.x Device defaults to Digi Remote Manager after configuration erase With firmware version 20.2.x, the default cloud-based management service for the Digi 5400-RM... - Page 12 4. Click Enable central management, if it central management is not already enabled. 5. For Service, select aView. The Central management pane refreshes with the default aView configuration. Review the default configuration. Generally, the default configuration should not be changed. Digi 5400-RM Cellular Remote Manager User Guide...
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Page 13: Default Surelink Configuration
20.2.x, it will use the default SureLink settings. The default SureLink settings are: Interface Status Action Default wireless WANs (Modem) IPv4 Enabled Restart interface IPv6 Disabled Default WANs IPv4 Enabled Restart interface IPv6 Disabled Digi 5400-RM Cellular Remote Manager User Guide... - Page 14 If the device is configured to synch with aView, it should get the correct SureLink configuration from aView. If not, you can configure SureLink by using the local WebUI: 1. Log into the Digi 5400-RM WebUI as a user with full Admin access rights. 2. On the menu, click System. Under Configuration, click Device Configuration.
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Page 15: Physical Installation
Physical installation Default settings Connecting to the site network Connecting the serial ports Serial port pinout and use Digi 5400-RM Cellular Remote Manager User Guide... -
Page 16: Default Settings
To use your wired network as an alternative network to access the devices connected to the Digi 5400-RM serial ports, connect the LAN port on the Digi 5400-RM to your site Gateway. By default, a DHCP request will be sent to the local Ethernet network. -
Page 17: Connecting The Serial Ports
Ethernet LAN. You must use a cable with an RJ45 connector to connect to the Digi 5400-RM with a RJ45, DB9F or DB9M connector, as determined by your device type, to terminate to your device. Consult the user guide for the device you are connecting to the Digi 5400-RM to determine the connector type, cable type, and pinout positions for your specific device. - Page 18 Physical installation Serial port pinout and use The serial ports use a female RJ45 jack to enable connection using UTP Ethernet cabling. Digi 5400-RM Cellular Remote Manager User Guide...
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Page 19: Configuring The Digi 5400-Rm Device
Configuring the Digi 5400-RM device Network managed configuration Local configuration Digi 5400-RM Cellular Remote Manager User Guide... -
Page 20: Network Managed Configuration
Local configuration If your Digi 5400-RM device is not provisioned in the management portal, it will use a default local configuration profile which will enable basic cellular connectivity (primary or backup) to your router. Your device will operate as a transparent bridge and all traffic on all ports is passed directly to and from the client device connected to the device's Ethernet port. - Page 21 Configuring the Digi 5400-RM device Local configuration 1. Select the Properties of the relevant network connection on the Windows PC. Digi 5400-RM Cellular Remote Manager User Guide...
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Page 22: Logging Into The Digi 5400-Rm Device
Logging into the Digi 5400-RM device 1. Connect your PC to the WAN Ethernet port of the Digi 5400-RM device. 2. Open a web browser on the PC type the IP address of the Digi 5400-RM, 192.168.210.1, in the URL text field. Press Enter. -
Page 23: Use Local Configuration To Define A Custom Apn
Configuring the Digi 5400-RM device Local configuration 3. Open a web browser on the PC type the IP address of the Digi 5400-RM, 192.168.210.1, in the URL text field. Press Enter. Note If the Digi 5400-RM device does not give your PC an IP address via DHCP, you may need... -
Page 24: Advanced Configuration With Aview
Advanced configuration with aView Viewing group configurations Use aView to upgrade firmware Use aView to define a custom APN Using remote commands Establishing WAN connectivity via Ethernet port Terminal on unit Local user management Learn more Digi 5400-RM Cellular Remote Manager User Guide... -
Page 25: Viewing Group Configurations
The device MAC address is on its bottom label. 2. Click the MAC address of your Digi 5400-RM device to bring up its Details page. 3. Select the MAC address of your Digi 5400-RM device and bring up its Details page. -
Page 26: Using Remote Commands
Select the Check Configuration menu option to update a device immediately. Establishing WAN connectivity via Ethernet port In order to provide a cellular connection to client devices, the Digi 5400-RM device can be configured either in the default passthrough (or bridge) mode, or in DHCP server/router mode. - Page 27 Note The device MAC address is on its bottom label. 2. Click the MAC address of your Digi 5400-RM device to bring up its Details page. 3. Select the View Configuration link in the Configuration section of the page. 4. Once viewing the configuration profile, select the Edit pencil icon at the top right of the page.
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Page 28: Router Mode
6. Save and apply the new configuration settings to the device. Terminal on unit Goal To access the console of the Digi 5400-RM using the Terminal on Unit link presented in aView for the device. Note Terminal on Unit leverages the management tunnel established between the Digi 5400-RM and aView. - Page 29 Terminal on unit Setup For this setup, you need access to aView and a Digi 5400-RM online and syncing with aView. If you see the Digi 5400-RM listed as up (green status) in aView, you are good to go. Details Note aView uses the IPSec tunnel the Digi 5400-RM establishes to remote.accns.com to provide...
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Page 30: Using Terminal On Unit Link
Once the correct management IP is reported from the Digi 5400-RM to aView, click the Terminal on Unit to open a page on aView that provides access to the Digi 5400-RM console. Log in as a user that has admin access. -
Page 31: Learn More
Clicking show prior to committing the password will reveal the true value; clicking show after that password has been saved reveals the salted hash. Learn more Details on using aView can be found in the aView User Guide. Digi 5400-RM Cellular Remote Manager User Guide... -
Page 32: Troubleshooting
Troubleshooting Resetting your device Out-of-band SMS commands Support report Persistent system logs AT command access Data usage estimates Digi 5400-RM Cellular Remote Manager User Guide... -
Page 33: Resetting Your Device
To obtain a support report from the device, login to the device's local web UI. To access the local web UI, the user must have a PC/laptop connected to one of the LAN Ethernet ports of the Digi 5400-RM. They should receive an IP address via DHCP from the Digi 5400-RM in the 192.168.2.100-250 range. If they do not receive a DHCP address, they can configure a static IP on the PC/laptop of 192.168.210.2/24 with a gateway of 192.168.210.1. -
Page 34: For Firmware Version 19.11.X Or Newer
You may need to scroll down to locate the Support Report section . Persistent system logs As of December 6th, 2017, the default behavior for all Digi 5400-RMs is to have persistent system logs disabled. Information logged on the device will be erased when the Digi 5400-RM is powered off or rebooted. -
Page 35: At Command Access
To gain AT command access through the Digi 5400-RM, the tester must have a PC/laptop connected to one of the LAN Ethernet ports of the Digi 5400-RM. They should receive an IP address via DHCP from the Digi 5400-RM in the 192.168.0.100-250 range. If they do not receive a DHCP address, they can configure a static IP on the PC/laptop of 192.168.0.2/24 with a gateway of 192.168.0.1... -
Page 36: Data Usage Estimates
+GCAP: +CGSM Data usage estimates The Digi 5400-RM is sensitive to the data usage on a customer's wireless data plan. Careful consideration was applied to add reporting, alerting, and remote control features through the best-of- breed aView cloud management system. Please note that even though the service was designed with... - Page 37 2. Briefly press the Erase button located on the back of the device. What IP address does the Digi 5400-RM use? By default, the Digi 5400-RM will use 192.168.210.1. You can access the device through its WAN Ethernet port using this IP address.
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Page 38: Regulatory Guide
With the power disconnected, the SIM card should be inserted notch-end first with the gold contacts face down. The SIM slot is located on the back of the Digi 5400-RM between the power connector and the USB port. The SIM will click into place when fully inserted. -
Page 39: End User License Agreement
End user license agreement Data usage estimates End user license agreement To view the end user license agreement, visit: www.digi.com/legal/terms Digi 5400-RM Cellular Remote Manager User Guide... -
Page 40: Accessing Admin Cli
If a new configuration is applied to a Digi 5400-RM device , reboot the device so that it rebuilds the IPSec tunnel and reports the new IPSec local IP address to aView. You can verify that aView is using the IPSec local IP as the management IP by looking at the Uplink IP Address on the Device Details tab. -
Page 41: Direct Ssh Access
Direct ssh access SSH access can be gained through a local connection to the Digi 5400-RM device. You can access the Digi 5400-RM device on its LAN IP address (default 192.168.2.1) or its default 192.168.210.1 IP address. Below is an example SSH login process. - Page 42 Accessing Admin CLI Command breakdown ping—Ping an IP address or domain (Ctrl+c to stop) reboot—Reboot the device show—Display network or device version details traceroute—Perform traceroute to an IP address or domain Digi 5400-RM Cellular Remote Manager User Guide...