Mercedes-Benz A-Class 2021 Operator's Manual page 243

Whether the emergency call was initiated
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manually or automatically
Time of the accident
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Language setting on the multimedia system
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Data transmitted is vehicle information. For any
questions about the collection, use and sharing
of the eCall system data, please contact MBU‐
SA's Customer Assistance Center at 800-FOR-
MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information
should be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
The current vehicle position can be deter‐
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mined.
A voice connection to the vehicle occupants
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can be established.
MBUX multimedia system 241