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Last Resort: As a last resort only, LDG Electronics will attempt to repair any problems. We have a
flat fee of $50 plus parts to repair a Z11 (most resistors and capacitors are included in that fee). The
68HC11 chip is the most expensive at $20. Relays are $5 each. The 78L05 is $1.
We will not attempt to repair any unit that has been soldered with acid core. We reserve the right to
refuse repair due to excessive problems or damage due to construction.
Before any unit is sent to us, you must first call to get return authorization. All units sent back must
be prepaid, either by check, money order or Credit Card unless other arrangements are made.
Package the unit carefully and keep in mind that we will use your packaging to return the unit back
to you. Include a description of what problem you are having along with your name, address and a
phone number that you can be reached at in case we have questions. Repairs average about 2 to 4
weeks, depending on the particular problem.
If you have an idea of how the unit can be made better (in software or hardware), please send a
description of your upgrade. If we use it for the Z11, we'll send you a free upgrade. Future upgrades
will be available for about $10 with 68HC11 chip trade in. If you purchased the kit from LDG, we will
notify you when future upgrades and modifications are available through the LDG Newsletter. If you
purchased the Z11 through a distributor and would like to be added to our mailing list, just drop us a
note by mail, fax or e-mail.
Feedback: We encourage everyone who uses the Z11 kit to drop us a note (card, letter or e-mail
preferred) to let us know how well it works for you. We're also always on the lookout for
photographs of the Z11 in use. We frequently place pictures that we receive into the LDG
Newsletter or on our Web site (
.
www.ldgelectronics.com)
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