Copying Problems - Samsung CLX-6220FX User Manual

Condition
Loose toner • Clean the inside of the machine (See
"Cleaning the inside" on page 2).
• Check the paper type and quality (See "Print
media specifications" on page 3).
• Remove the toner cartridge and then, install a
new one (See "Replacing the toner cartridge"
on page 2).
• If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids Character voids are white areas within parts of
characters that should be solid black:
• You may be printing on the wrong surface of
A the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications (See "Print media
specifications" on page 3).
Horizontal stripes If horizontally aligned black streaks, white
streaks or smears appear:
A a B b C • The toner cartridge may be installed
improperly. Remove the cartridge and
A a B b C
reinsert it.
A a B b C
• The toner cartridge may be defective.
Remove the toner cartridge and install a new
A a B b C
one (See "Replacing the toner cartridge" on
A a B b C
page 2).
• The machine might had a minor shock
during printing or copying. There is no
problem with the machine. Try printing again.
• If the problem persists, the machine may
require repair. Contact a service
representative.
Curl If the printed paper is curled or paper does not
feed into the machine:
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to Printing Preferences, click Paper tab,
and set type to Thin (See "Opening printing
preferences" on page 2).
An unknown image Your machine is probably being used at an
repetitively altitude of 1,000 m (3,281 ft) or above.
appears on a few
The high altitude may affect the print quality,
sheets or loose
such as loose toner or light imaging. Change the
toner, light print, or
correct altitude setting to your machine (See
contamination
"Altitude adjustment" on page 1).
occurs.
Suggested Solutions
Troubleshooting_ 18

Copying problems

Condition
Copies are too light Use Darkness in Copy feature to lighten or
or too dark darken the backgrounds of copies (See
"Changing the darkness" on page 1).
Smears, lines, • If the defects are on the original, use
marks, or spots Darkness in Copy feature to lighten the
appear on copies. background of your copies (See "Changing
the darkness" on page 1).
• If there are no defects on the original, clean
the scan unit (See "Cleaning the scan unit" on
page 3).
Copy image is • Ensure that the original is face down on the
skewed. scanner glass or face up in the document
feeder.
• Check that the copy paper is loaded correctly.
Blank copies print Ensure that the original is face down on the
out. scanner glass or face up in the document
feeder.
Image rubs off the • Replace the paper in the tray with paper from
copy easily. a new package.
• In high humidity areas, do not leave paper in
the machine for extended periods of time.
Frequent copy paper • Fan the paper, then turn it over in the tray.
jams occur. Replace the paper in the tray with a fresh
supply. Check/adjust the paper guides, if
necessary.
• Ensure that the paper is the proper type and
weight.
• Check for copy paper or pieces of copy paper
remaining in the machine after a paper jam
has been cleared.
Toner cartridge • Your originals may contain pictures, solids, or
produces fewer heavy lines. For example, your originals may
copies than be forms, newsletters, books, or other
expected before documents that use more toner.
running out of toner.
• The scanner lid may be left open while copies
are being made.
• Turn the machine off and back on.
Suggested solution