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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
Information section or contact your
Symptom
No images on the
screen. I cannot turn
on the monitor.
dealer.
Check List
Is the power cord
connected properly?
Can you see "No
Connection Check
Signal Cable" on the
screen?
If the power is on,
reboot the computer to
see the initial screen
(the login screen),
which can be seen.
Can you see "Not
Optimum Mode",
"Recommended
Mode 1280 x 1024 60
Hz" on the screen?
There is no image on
the screen.
the phone number on the
Solutions
Check the power cord connection and supply.
(When connecting 'DVI-A to D-SUB' Cable)
Check the signal cable connection.
(When connecting DVI cable)
If you still see an error message on the screen
when the monitor is connected properly, check to
see if the monitor status is set to analog.
Make sure that your monitor checks the input
signals again by using the input source
functionalities provided on the right and left.
If the initial screen (the login screen) appears,
boot the computer in the applicable mode (the
safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the
Preset Timing
Note: If the initial screen (the login screen) does
not appear,
contact the Service Center or your
dealer.
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.
Adjust the maximum resolution and frequency
that the monitor can properly handle.
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate the
monitor and restore the image on the screen.
If this still does not work, start the input source
functionalities provided on the right and left of
your monitor, or try to move the mouse or press
Modes)
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