Troubleshooting; Overview; Fault Classification - Huawei IRD6000 User Manual

IRD6000
User Guide

3.1 Overview

3.1.1 Fault Classification

By scope and influence, faults can be classified into average faults and emergency faults.


Table 3-1 describes the emergency faults and average faults and location and processing
strategies for them.
Table 3-1 Faults and troubleshooting
Fault
Classificatio
n
Emergency
fault
Average
fault
Issue 02 (2012-12-05)
Emergency faults refer to faults that severely impact the business operation. The
emergency maintenance means approaches to troubleshoot faults and restore business in
the shortest time.
Average faults refer to faults whose influence to the business is restricted in a certain
threshold or that barely influences the current business but possesses a potential hazard
to the sustainability of the system.
Description
Pertaining to:
 System key performance
decreases enormously.

Business is interrupted in
chunk or as a whole.

System business is
abnormal.
Pertaining to faults other
than emergency ones.
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3

Troubleshooting

Location Strategy
Locate the fault to a
specific component
or module quickly.
Employ routine
round inspection,
daily maintenance,
log analysis, and
fault information to
find to root cause.
3 Troubleshooting
Troubleshooting
Restore the business
as soon as possible
and analyze the root
cause.
Troubleshoot the
fault according to the
root cause directly
and thoroughly.
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