Troubleshooting Your
WaveRunner
Before Calling Technical Support
Before calling technical support, read the following to
pinpoint many common problems:
Is there less than 10% battery life left?
Running the WaveRunner with battery life below 10%
will turn off the Wireless LAN card which causes
inaccurate error messages or unusual behavior.
Recharge the WaveRunner.
Do you suspect the WaveRunner has locked
up?
The WaveRunner may get into a state where it is no
longer receiving data. If this occurs, press the Reset
button, located on the bottom of the WaveRunner, as
shown below.
Every time the WaveRunner is reset, it adds
5 minutes onto the time.
Figure 20. Reset Button Location
Note
Reset
Button
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