Table of Contents
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Troubleshooting
4.
No Connection
4.1.
Ensure the unit is powered up
4.1.1.
4.1.2. Ensure the PC and processor at the same IP group
4.1.3. Ensure the IP address is correct for processor
IP address of each device will be shown on screen when no video input is
applied.
4.2. No Output
4.2.1. If IP address is shown on screen, it means no input video source being
detected.
Ensure the video source is on
Ensure the video source device sends the signal out (Processor INPUT
statue LED light will be on if input video signal presents)
4.2.2. Black screen
Ensure the processor and screens are powered up
Ensure the connection to screens are OK
Ensure the screens on correct channel (DVI or HDMI or VGA)
Ensure the processor is on main device mode or is daisy-chained properly
if works as slave device
Note:
The header of each processor in 'Device' of processor management
software has 5 different colour to indicate which mode this device is on (3.1.2.5,
No.5)
Ensure the input source window is applied and covers the screen in 'Input'
of the management software
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