Troubleshooting; Overload Condition - Qsonica Sonicator Q500 Operation Manual

10.

TROUBLESHOOTING

Your Ultrasonic Processor was designed to provide you with years of safe and dependable
service. Nevertheless, because of component failure or improper usage, the possibility does exist
that it might not perform as it should, shut down or stop working all together. The most probable
causes for malfunction are listed below and should be investigated.
The system is overheating.

A connector or cable is damaged.

The unit was plugged into an electrical outlet that provides a different voltage from that

required. See Electrical Requirements.
The horn, probe, booster or microtip is not tightened properly with the wrenches provided.

The converter and/or microtip may have been dropped.

A microtip being operated is damaged or worn past its useful life.

A fuse(s) has failed.


10.1. OVERLOAD CONDITION

If the Ultrasonic Processor stops working, and an OVERLOAD indication is displayed on the
screen, check for possible causes as outlined in the above paragraph. Then press the OFF key
to switch the unit off, and the ON key to switch the unit back on to restart the equipment.
Most faults can be solved by cleaning all mating and threaded surfaces using isopropyl alcohol
and properly re-assembling tightly together using the appropriate wrenches.
Note: If the display freezes, switch Off main power, wait 5 seconds and switch back On.
Note: If you touch Start and sonication does not occur, switch Off main power, wait 5 seconds
and switch back On.
If the problem persists after reviewing each of the 6 items above, please contact Customer
Service or complete a repair form on the Qsonica website at:
https://www.sonicator.com/pages/troubleshooting-repair
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