Troubleshooting; Diagnosing Problems - LG F H/1 4 G6/G7 T/Q D(N)(W)(0-9)(H) Owner's Manual

TROUBLESHOOTING

• Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:

Diagnosing Problems

Symptoms
Rattling and clanking
noise
Thumping sound
Vibrating noise
Water leaks
Oversudsing
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Reason
Foreign objects such as coins
or safety pins may be in drum or
pump.
Heavy wash loads may produce a
thumping sound. This is usually
normal.
Have all the transit bolts and tub
support been removed?
Are all the feet resting firmly on
the ground?
Supply hoses or drain hose are
loose at tap or washing machine.
House drain pipes are clogged.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in
water leaks.
Solution
• Check all pockets to make sure that they
are empty. Items such as clips, matches,
pens, coins, and keys can damage both
your washer and your clothes.
• Close zippers, hooks, and drawstrings
to prevent these items from snagging or
tangling on other clothes.
• If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
• If not removed during installation, refer
to Installation guide for removing transit
bolts.
• Check that the appliance is perfectly level
(Use a spirit level).
• Check and tighten hose connections.
• Unclog drain pipe. Contact plumber if
necessary.
• Make sure that the suggested amount of
detergent is used per the manufacturer's
recommendations.
EN