HAMPTON BAY HB-7902-02 Use And Care Manual page 9

Troubleshooting (continued)
Problem Possible Cause
The batteries
seem okay, but
the doorbell does
not work after
installation.
The doorbell
sounds when not
intended (false
triggers).
The doorbell or doorbell
extender is mounted
on metal or near metal
studs.
The doorbell is mounted
near a concrete floor
or wall.
The doorbell and
doorbell extender are
installed too far apart.
The doorbell is receiv-
ing interference from
another wireless device.
Doorbell extender is
detecting loud, continu-
ous noise levels.
Solution
Metal reduces transmission range. Use 1/4 in. to 1/2
in. (6 to 13 mm) wood shims to move the doorbell or
doorbell extender away from the metal surface.
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Locate the doorbell closer to the doorbell extender.
Reset the doorbell extender and doorbell:
Remove the doorbell extender cover.
Remove doorbell extender battery. Wait 30 seconds.
Press and hold the button inside the doorbell ex-
tender for 10 to 15 seconds within 60 seconds after
installing battery into the doorbell extender.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
Re-sync the doorbell extender and doorbell:
Press and hold the button on the doorbell until the
doorbell sounds "Beep-Beep".
Press the button on the inside of the doorbell ex-
tender within 30 seconds. The doorbell will sound a
"Beep-Beep" tone to indicate the doorbell extender
is synced.
Press the button inside the doorbell extender again
to activate the doorbell and ensure the doorbell
extender and doorbell are synced.
Turn the microphone sensitivity dial counterclockwise
to reduce sensitivity or attach the doorbell extender
microphone directly to the existing doorbell case near
the ringing part (but not on it).
9
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com