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Frequently asked questions to Oticon ConnectClip...
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What should I do? this process. If one set of hearing aids is Only one set of hearing aids can be paired to ConnectClip at a already paired to ConnectClip, time (either a monaural hearing aid or a binaural pair of how can I pair a second set? hearing aids).
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Can I delete the pairing between Yes, in the ‘Save & Exit’ screen in Genie 2 | 2017.2. ConnectClip and the hearing aid? If instruments and ConnectClip need to be paired again, it must be done with the ConnectClip (outside Genie 2 session).
ConnectClip for 3 seconds (Status LED: Magenta). What happens if the hearing aid Your client will only hear the audio stream from ConnectClip. microphones are muted while ConnectClip is in remote microphone mode?
Yellow or Blue. 4. Priority What takes priority if ConnectClip is ConnectClip can be paired with up to 8 devices but can only be connected/paired to several connected to one device at any given time. The first connected Bluetooth devices? device has priority.
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3 seconds; the hearing aid will return to P1 and ConnectClip status will turn Yellow (connected to hearing aids) or Blue (connected to mobile phone).
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65 feet in an ideal environment*. What happens if ConnectClip is out ConnectClip will power off if hearing aids are out of range for more of range from hearing instruments? than 30 minutes. If connection is lost in remote microphone mode, the hearing instruments will return to P1 after 90 seconds.
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80% battery capacity remaining after 720 charge/ re-charge cycles. Can the battery be replaced? The battery can only be replaced by sending in the ConnectClip to Oticon’s Repair Dept. It cannot be replaced by the hearing care provider.
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How long will ConnectClip hold the The capacity for the battery is several months if ConnectClip is not charge if unplugged and unused for turned on.
ConnectClip 10. Oticon ON App Can ConnectClip be used with the Yes, the Oticon ON App can be used to adjust the volume of the Oticon ON App? streaming signal and hearing aid when ConnectClip is in remote microphone mode.
Note: Please refer to the Instructions for Use booklet and www.oticon.com/connectivity for more information. 13. Care and Maintenance How does my client clean Use a soft dry cloth to clean ConnectClip. It must never be washed or ConnectClip? immersed in water or other liquids.
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