WaveWare STG Manual

Table of Contents

Quick Links

Download this manual

Contents

Overview ....................................................................................................................................................... 2

Specifications ................................................................................................................................................ 3

Installation .................................................................................................................................................... 3

Configure Static IP Address ....................................................................................................................... 3

Discover the STG Using WaveWare Discover and Reset Tool ............................................................... 4

Configure the STG ................................................................................................................................. 5

Save the STG Settings ............................................................................................................................ 7

Restart the STG ..................................................................................................................................... 7

Configuration ................................................................................................................................................ 7

DHCP ......................................................................................................................................................... 7

STG IP Address .......................................................................................................................................... 8

Subnet Mask ............................................................................................................................................. 8

Gateway IP ................................................................................................................................................ 8

Time Server ............................................................................................................................................... 8

Ethernet Paging System IP Address .......................................................................................................... 8

Ethernet Paging System IP Port ................................................................................................................ 8

Baud Rate .................................................................................................................................................. 8

Data Bits .................................................................................................................................................... 8

Parity ......................................................................................................................................................... 8

Flow Control .............................................................................................................................................. 8

ATI Keepalive Mode .................................................................................................................................. 9

Legacy Dial Back ........................................................................................................................................ 9

Demo Mode .............................................................................................................................................. 9

System Status Table .................................................................................................................................. 9

WaveWare STG

SIP to TAP Gateway

V1.10 January 9, 2018

Table of Contents

Troubleshooting

Need help?

Do you have a question about the STG and is the answer not in the manual?

Questions and answers

Summary of Contents for WaveWare STG

Page 1: Table Of Contents
Overview ............................... 2 Specifications ..............................3 Installation ..............................3 Configure Static IP Address ........................3 Discover the STG Using WaveWare Discover and Reset Tool ............... 4 Configure the STG ..........................5 Save the STG Settings ..........................7 Restart the STG ............................. 7 Configuration ..............................
Page 2: Overview
SIP protocol and converting those alerts to TAP protocol outputs. The STG can support TAP outputs to both an Ethernet port and up to four serial ports. As of STG V1.10, the STG is compatible with both the Responder 5 and the Responder 5000 communication systems.
Page 3: Specifications
One Belkin USB-to-Serial Portable Adapter per serial port connection • Power up the STG. Wait a few minutes for the STG to boot up. The STG is designed to boot up automatically when power is applied. The boot up method is adjustable in the BIOS, which is documented in the Troubleshooting section.
Page 4: Discover The Stg Using Waveware Discover And Reset Tool
Discover the STG Using WaveWare Discover and Reset Tool The WaveWare Discover and Reset Tool is designed to make it simple to install and configure an STG. Simply connect the STG to your LAN, then run the Discover and Reset Tool’s Discovery function to discover the STG on the LAN.
Page 5: Configure The Stg
Note: If the STG is configured with DHCP disabled and the IP address assigned to the STG is incompatible with the LAN that the STG is connected to, when you click the the record of the discovered STG, a popup window will occur that tells you that you need to reset the STG to DHCP mode.
Page 7: Save The Stg Settings
STG is connected to. DHCP should only be used when first installing the STG, so that the STG can acquire an IP address that allows its configuration page to appear in a browser on the same LAN that the STG is on.
Page 8: Stg Ip Address
Responder is on 192.168.18.214, then the Subnet Mask value would need to be adjusted to 255.255.0.0. Gateway IP The Gateway IP field displays the IP address of a LAN gateway that the STG can use to connect to devices outside of the current STG network segment. This setting only becomes important if connecting the STG to an Ethernet TAP output IP address that is outside of the current STG network segment.
Page 9: Ati Keepalive Mode
The ATI Keepalive setting displays whether or not the ATI Keepalive feature is enabled in the STG. When the ATI Keepalive mode is enabled in the STG, the STG will output an ATI<CR> to each of the TAP outputs once per minute and monitor for any response. If no response occurs, the STG will log a communication...
Page 10: View Log
The only practical applications of the Clear Message Queue feature are when load testing the STG, when a paging system is not connected to a serial port during periods of activity, when exercising the system during installation, and when paging system communication failures occur, causing the output queue to build up.
Page 11: Deploy Pattern
"To = sip:(999999)@" would forward only invites from extension 999999. Please note that, if you review the Brekeke Session Logs, the STG related log entries will show that each session was terminated by a 404 error, as shown in the figure below. That is normal, due to the need to...
Page 12: Resetting An Stg From Discover And Reset Tool
If you are unsure about what state the STG is in after initiating a startup or shutdown cycle, you can connect a monitor to the STG’s HDMI port and be able to directly configure the STG.
Page 13: Troubleshooting Stg Communications Status
Troubleshooting STG Communications Status The STG main page in the browser displays the status of the SIP input status and all of the detected TAP outputs. A green status text is good. A red status text indicates a problem. A typical problem might be...
Page 14: Troubleshooting Inability To Discover The Stg Using The Waveware Discover And Reset Tool
WaveWare Discover and Reset Tool 2. Create a LAN using a laptop, a wireless router, and the STG, so that the router can provide DHCP services to the STG. Run WaveWare Discover and Reset Tool on the laptop to discover the STG 3.
Page 15: Restarting The Stg
To restart an STG, click the Restart button in the STG browser main window. Alternatively, you can momentarily press the button on top of the STG, observe the LED in the button to start blinking, wait several seconds for the illumination of the button to stop, then press the button again to restart the STG.
Page 16: Adjusting The Stg Boot Up Method
Adjusting the STG Boot Up Method The STG is designed to boot up immediately when power is applied. If you want the STG to only boot up when you press the power button, you can adjust the STG (Intel NUC) BIOS. The following BIOS screen shows an After Power Failure drop box in the Secondary Power Settings section of the Power tab.
Page 17 <CR> every 3 seconds if the ID= response is not detected. 4. An ID=, sensed in any state of the STG, will cause the STG to respond with <ESC>PG1<CR> as a means of responding to the paging system request to re-establish synchronization.
Page 18: Update History
Added display of assigned IP address when DHCP is enabled. Modified STG update script on 1/9/2018, to include installation of XWindows so that older STG versions can achieve the feature of STG configurability through the HDMI port.