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7.0 Troubleshooting FAQ
This section contains Troubleshooting solutions in an FAQ format.
I cannot get my COM port to work properly?
If you have difficulty connecting the Bluetooth® WHT to your application software it may be because the default COM port is being held by Windows. In this
case use the custom setup and select a port manually.
Why is the WHT measuring in the opposite direction to the one expected?
The WHT is factory configured to be functionally compatible with industry standard Internal Diameter gauge heads. This means that the probe inside the
hand tool will read a decreasing count as it's tip is pushed inwards. If using a gauge head that measures an External Diameter or dimension, the SET
DIRECTION command should be used to change the hand tool's direction of count.
7.0 Troubleshooting FAQ
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502848 Issue 5
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