Alcatel JOY TAB 2 User Manual

Alcatel JOY TAB 2 User Manual

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USER MANUAL
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Summary of Contents for Alcatel JOY TAB 2

  • Page 1 USER MANUAL www.us.alcatelmobile.com...
  • Page 2 About this Manual: Thank you for choosing the Alcatel JOY TAB™ 2 9032W. In order to maintain your device in optimal condition, please read this manual and keep it for future reference.
  • Page 3 Table of Contents Your device ..............5 Keys and connectors ........5 Getting started ..........8 Home screen ............10 Text input ..............19 Using the onscreen keyboard ......19 Text editing ............20 Contacts ..............21 Editing your contacts ........23 Use Quick contact for Android ....23 Importing, exporting &...
  • Page 4 Multimedia applications ......... 35 Camera ..............35 Photos ..............36 Google applications ..........39 Chrome ..............39 Gmail ..............39 Maps ..............40 YouTube .............40 Play Store ............40 Duo ..............41 Settings ...............42 Network & Internet ........42 Tethering & Mobile hotspot ......44 Connected devices .........47 Apps & notifications ........48 Battery ...............48 Display ...............49 Sound..............49...
  • Page 5 8.14 Digital Wellbeing & parental controls ..51 8.15 Google ...............51 8.16 Smart Manager ..........51 8.17 System ...............51 8.18 About tablet .............53 Making the most of your tablet ......54 FOTA Upgrade ..........54 10 Troubleshooting ............55 11 Specifications ............62...
  • Page 6 Your device ......1.1 Keys and connectors Headset connector Front camera Volume up/down Power key Recent apps Back button button Home button...
  • Page 7 Back camera Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.
  • Page 8 Recent Apps button • Touch to view applications you’ve recently accessed. Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Restart/Power off/Screenshot • Press and hold the Power key and Volume down key to take a screenshot.
  • Page 9 1.2 Getting started 1.2.1 Setting up Insert or remove your SIM card or microSD card. Your tablet only supports Nano SIM cards. In order to avoid damaging your device, do not attempt to insert other SIM types, such as Mini or Micro cards.
  • Page 10 Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen. The percentage increases as the tablet is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the tablet;...
  • Page 11 If you do not know your PIN code or forget it, contact Customer Care. Be sure to keep your PIN code in a safe place. 1.2.3 Powering off your tablet Press and hold the Power key until options appear, then select Power off.
  • Page 12 Google Search bar • Touch to enter text search screen • Touch to enter voice search screen Favorite tray applications • Enter the application. • Long press to move or remove applications. Auto-rotate screen From the app list, touch Settings > Display > Advanced >...
  • Page 13 Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too. Flick Similar to swiping, flicking is a lighter and quicker stroke. Pinch/Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen.
  • Page 14 Swipe down the status bar to view notifications and swipe down again to enter the Quick settings panel. Swipe up to close it. Notification panel Swipe down the Status bar to open the Notification panel to read detailed information. Clear all notifications (ongoing notifications will remain) Quick Settings panel...
  • Page 15 Open Settings, to view the full list of settings. 1.3.3 Locking and unlocking your screen To protect your tablet and privacy, you can lock the tablet with a pattern, PIN, or password, etc. To create a screen unlock pattern • Swipe up the Home screen, and then touch Settings >...
  • Page 16 To unlock the tablet screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen, then swipe up to unlock the screen.
  • Page 17 Reposition Long press an item and drag it to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.
  • Page 18 Touch the selected widget and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent Apps button . Touch a thumbnail in the window to open the application. Touch one thumbnail and slide it up to close an application.
  • Page 19 1.3.6 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To activate silent mode, press the Volume down key until the tablet is silent. Using the settings menu Swipe up the Home screen, and then touch Settings >...
  • Page 20 Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard orientation.
  • Page 21 Enter text or numbers. Long press to select symbols. Switch between "abc/Abc" mode; Press twice quickly to switch to “ABC” mode always. Switch between symbol and numeric keyboard. 2.2 Text editing You can edit the text which you have entered. • Long press or double tap within the text you want to edit.
  • Page 22 Contacts ........Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your tablet and synchronize them with your Gmail contacts or other applications. 3.2.1 Consult your Contacts To see your contacts, touch from the App drawer.
  • Page 23 Add new contact Deleted contacts will also be removed from other applications on the tablet or web the next time you synchronize your tablet. 3.2.2 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information.
  • Page 24 Add to/Remove from Favorites To add a contact to favorites, you can touch a contact to view details then touch to add the contact to favorites. To remove a contact from favorites, touch on the contact details screen. 3.1 Editing your contacts To edit contact information, touch in the contact details screen.
  • Page 25 The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your tablet. 3.3 Importing, exporting & sharing contacts To import contacts: From the Contacts screen, tap to open the options menu.
  • Page 26 Gmail, or Messaging. Touch a contact from the contacts screen you want to > Share on contact details screen, and share, touch then select the application to perform this action. 3.4 Displaying contacts Touch and then Settings, select Sort by > First name or Surname to sort the contacts list as well as viewing contact names by First name first or Surname first through the Name format menu.
  • Page 27 Auto-sync On the Accounts screen, touch Automatically sync data, when activated, all changes to information on the tablet or online will be automatically synchronized with each other.
  • Page 28 Messaging ........ 4.1 Write a new message You can create, edit, and receive SMS and MMS with this tablet. To access Messaging, touch On the message list screen, touch to write text/ multimedia messages. More options Send the text message Touch to attach a video, picture, audio, or contact vcard.
  • Page 29 Sending a text message Enter the name or the phone number of the recipient in the To bar or touch to add recipients. Touch the Add text bar to enter the text of the message. Touch to insert emoticons. When finished, touch to send the text message.
  • Page 30 4.2 Manage messages When receiving a message, will appear on the Status bar as a notification. Swipe down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messaging application and touch the message to open it.
  • Page 31 Calendar, Clock, and Calculator ......... 5.1 Calendar You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open Google apps folder from Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3Day, Week, or Month, touch to select.
  • Page 32 • When finished, touch Save from the top of the screen. To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn , then touch the icon to create the new event.
  • Page 33 5.2 Clock Your tablet has a built-in clock. swipe up the Home screen, then touch Clock. 5.2.1 Clock To view the world clock, touch on the Time screen. Touch to add a time zone. 5.2.2 Alarm to enter the Alarm From the Clock screen, touch screen.
  • Page 34 5.2.3 Timer to enter the Timer From the Clock screen, touch screen. • Enter the time. The time should be typed in hour, minute and second number sequence. • Touch to start the countdown. Pause/play 5.2.4 Stopwatch From the Clock screen, touch to enter the Stopwatch screen.
  • Page 35 • Touch RESET to delete the record. • Touch SHARE to share. 5.2.5 Adjust Clock settings and then Settings to access Clock and Alarms Touch settings. 5.3 Calculator To solve mathematical problems with Calculator, swipe up from the home screen, then touch Calculator. There are two panels available: Basic panel and Advanced panel.
  • Page 36 Multimedia applications ..6.1 Camera Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the Home screen. Switch between front and rear camera Pinch fingers together to zoom out, or spread fingers apart to zoom in View the photos or videos you have taken...
  • Page 37 To take a photo Touch to capture. The photo will be automatically saved. You can also long press to take burst shots. To take a video Touch VIDEO to change the camera mode to video, then touch to start video recording. You can also touch the right icon to take a picture during video recording.
  • Page 38 Working with pictures Find the picture you want to work on and touch the picture to enter the full-screen picture view. Touch to share the picture. Touch to move to trash. Touch the following operation are available: • Slideshow to view all pictures in full screen. • Use as to set the picture as Contact photo or Wallpaper.
  • Page 39 Batch operation Photos provides a multi-select function, so that you can work with pictures/videos in batches. On Photos screen, long press a picture or video to activate batch operation mode, then touch videos/ pictures you want to work with. Touch to delete selected files.
  • Page 40 Google applications ... Google apps are preinstalled on your tablet to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google Account to enjoy full functionality.
  • Page 41 7.3 Maps Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips.
  • Page 42 7.6 Duo This is a video chat mobile app that allows users to make video calls to people in their contact list once their phone numbers are verified.
  • Page 43 Settings ......... To go to Settings, swipe up from the Home screen and touch Settings. You can also swipe down from the notification panel and touch Network & Internet 8.1.1 Wi-Fi You can connect to the internet when your tablet is within range of a wireless network.
  • Page 44 To add a Wi-Fi network When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. • Touch Settings > Network & Internet > Wi-Fi. • Touch Add network. • Enter the name of the network and any required network information.
  • Page 45 8.1.3 Data usage The first time you turn on your tablet with your SIM card inserted, it will automatically configure your network service: GPRS, GSM, 3G or 4G. If the network is not connected, you can turn on mobile data in Settings > Network &...
  • Page 46 8.2.1 Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
  • Page 47 To disconnect from a VPN: • Touch the VPN you want to disconnect from. In the dialog that opens, touch DISCONNECT. To edit/delete a VPN To edit a VPN: • Touch Settings > Network & Internet > VPN. • The VPNs you have added are listed. Touch the icon next to the VPN you want to edit.
  • Page 48 Connected devices 8.3.1 Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Connected devices > Connection preferences > Bluetooth. • Turn on Bluetooth Your device name and other available devices will appear on screen.
  • Page 49 • Touch + Pair new device. • Touch a Bluetooth device you want to pair your tablet with from the list. • In the dialog that pops up, touch PAIR to confirm. • If the pairing is successful, your tablet will be connected to the device.
  • Page 50 Display Adjust your screen brightness, wallpaper, sleep time, font size, etc. To rotate screen contents when device is rotated, touch Auto-rotate screen. Sound Touch to adjust notification ringtones, music, and other audio settings. Storage Use these settings to monitor the total and available space on your tablet and microSD card.
  • Page 51 8.10 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronize data on their own schedules, and whether all applications can synchronize user data automatically.
  • Page 52 8.14 Digital Wellbeing & parental controls Use this menu to find how much time you have spent on the tablet and even on each app. You can customize the time limit for using the tablet. In addition, parents can restrict their children's usage time and manage their browsing habits.
  • Page 53 8.17.2 Gestures You can check to set the function for Double tap screen/Press power button twice for camera/ 3 fingers screenshot. 8.17.3 Date & time Use Date & time settings to customize your preferences for how date and time are displayed. 8.17.4 Backup Turn on...
  • Page 54 8.17.7 Update APPs Touch to check apps new version and update. 8.18 About tablet This contains information such as IMEI, SIM status, Legal information, Model, Kernel version, Build number, etc.
  • Page 55 Making the most of your tablet ........FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your tablet's software. To access Update, from the app list, touch Settings > System > Advanced > System Update. If you want to update the system, touch CHECK FOR UPDATES and when that’s finished, your tablet will have the latest version of the software.
  • Page 56 Troubleshooting ....Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the tablet’s performance, remove unnecessary files or apps on your tablet. • Update your tablet's software, go to Settings > System >...
  • Page 57 • If the tablet falls into a loop during power on animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the tablet by pressing the Power key and the Volume up key at the same time, and then selecting Wipe data/factory reset by pressing the Volume key, and press the...
  • Page 58 My tablet can't charge properly • Make sure that you are using the Alcatel charger that is included with the tablet. • If your tablet has a removable battery, make sure that your battery is inserted properly and clean the battery contact if it’s dirty.
  • Page 59 • Import all contacts stored in SIM card to tablet. I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an Alcatel accessory.
  • Page 60 I can't add a contact • Make sure that your SIM card or tablet have enough space; long press a contact from Contacts list to delete some contacts. I can't send and receive MMS • Check your tablet storage as it might be full. • Contact your network operator to check service availability and MMS parameters.
  • Page 61 • Select the microSD card as the location to store downloaded files. • Check your subscription status with your operator. The tablet can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your tablet is visible to other users. • Make sure that the two tablets are within Bluetooth’s detection range.
  • Page 62 The tablet becomes warm during heavy use • This heating is a normal consequence of the CPU handling excessive data (game playing, internet surfing or running other complex applications). Ending the actions above will make your tablet return to normal temperature. • Avoid using multiple applications while tablet is charging.
  • Page 63 Specifications ...... Processor: MT8766B Platform: Android Q Memory: 32GB ROM + 3GB RAM Dimensions (LxWxT): 209.4x125.2x8.7mm Weight: 310g Display: 800 X 1280 IPS Network: GSM: 850/900/1800/1900MHz UMTS: 2/4/5 LTE:2/4/5/7/12(MFBI)/13/17/25/26/41(HP UE)/66/71 (Band frequency and data speed are operator dependent.) GPS:...
  • Page 64 Connectivity: • Bluetooth BT5.0 • Wi-Fi 802.11a/b/g/n/ac • 3.5mm audio jack • USB Type C Camera: • 5 megapixel front camera • 5 megapixel rear camera Audio supported formats: AAC LC, HE-AACv1 (AAC+), HE-AACv2 (enhanced AAC+), AAC ELD (enhanced low delay AAC), AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE Battery Capacity: 4080mAh...

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