Alcatel Joy Tab User Manual

Alcatel Joy Tab User Manual

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USER MANUAL
www.us.alcatelmobile.com

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  • Page 1 USER MANUAL www.us.alcatelmobile.com...
  • Page 2: About This Manual

    About this manual........... Thank you for choosing the Alcatel Joy Tab 9029Z. In order to keep your device in its best condition, please read this manual and keep it for future reference.
  • Page 3: Table Of Contents

    Table of Contents About this manual......................1 Getting Started ......................4 Overview ..................................4 Setup .................................... 7 About your Device ..................... 10 Home Screen................................10 Status Bar ..................................11 Applications ......................12 Contacts ..................................12 Messages ..................................15 Gmail ..................................17 Chrome ..................................18 Calendar ..................................18 Camera ..................................
  • Page 4 Safety ........................30 General Information ....................38 12 MONTH LIMITED WARRANTY ................. 39 10 Recycling Information ....................39 11 Troubleshooting ......................40...
  • Page 5: Getting Started

    Getting Started ..........Overview Micro USB Microphone Headset connector Infrared Front camera...
  • Page 6 Rear Camera Power/Lock Key Volume Keys Speaker...
  • Page 7 Recent Apps button • Tap to view applications you’ve recently accessed. Home button • From any application or screen, tap to return to the Home screen. • Press and hold to access Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.
  • Page 8: Setup

    Setup Inserting Nano SIM card and microSD card The Nano SIM (Subscriber Identity Module) card identifies your device to the wireless network. A Nano SIM card or Wi-Fi connection is required to browse the Internet. Your device includes a pre-inserted Nano SIM card. Insert an optional microSD card to expand the storage on your device.
  • Page 9 Hold down the Power key until the device options appear, select Power off. Charging Insert the small end of the charging cable into the charge port, and plug the charger into an electrical outlet. Note: Please use the cable that came with your device. Using other cables may damage the charging port or reduce battery performance.
  • Page 10 Setup your device for the first time The first time you power on the device, the following setup options will show on the screen: • to select the device's language, then tap to continue. If you haven't already, insert the Nano SIM card, or tap Skip to continue. . •...
  • Page 11: About Your Device

    About your Device ..........Home Screen Status bar • S tatus such as battery level and app notifications appear in the Status bar. • D rag down to open the Notification panel. Search bar  Enter text search screen.  Enter voice search screen. Swipe left or right to view more screens Applications shortcuts •...
  • Page 12: Status Bar

    Status Bar From the status bar, you can view both device status (to the right side) and notification information (to the left side). Here is a list of the icons you might see and their meanings: Icon Status Icon Status Bluetooth active Alarm set...
  • Page 13: Applications

    Applications ............ Swipe up from the Home screen to open the App list. Contacts ....................View and create contacts on your device and synchronize them with your Gmail contacts or other applications on the web or on your device. • in the contact list to create a new contact.
  • Page 14 When finished, tap the icon to save Select a picture or take a photo for the contact Tap to open additional contact fields. When finished, tap to save. To exit without saving, you can tap and then tap DISCARD. Editing your contacts in the contact details screen to edit.
  • Page 15 Deleting a contact • Press and hold the contact you want to delete, then tap and confirm to delete. • to select all contacts, then tap and confirm to delete all contacts. Deleted contacts will also be removed from other applications on the device or web the next time you synchronize your device.
  • Page 16: Messages

    Settings • Accounts Sync accounts with your device to access all contacts in one place. • Merge contacts Tap to merge contacts. • Display options Set how contacts are sorted and displayed. • Import/Export Import or export contacts between SIM card, microSD card and device storage. •...
  • Page 17 Add recipients Send the text message Insert emoticons Specific letters (accented) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient. Sending a multimedia message MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible devices and email addresses.
  • Page 18: Gmail

    Tap the message thread to open the conversation. • to save the number or email address to Contacts or view the contact details if the number has been saved. • To reply to a message, enter text in the Type message bar. Tap to attach a media file.
  • Page 19: Chrome

    • Enter the subject and the content of the message. • to add an attachment. • If you do not want to send the mail right away, you can tap and Save draft or touch the Back key to save a draft. •...
  • Page 20 Schedule view Day view 3-day view Week view Month view Creating a new event You can add new events from any Calendar view. • • Fill in all required information for this new event. If it is a whole-day event, tap for All-day.
  • Page 21: Camera

    Event reminder If a reminder is set for an event, the upcoming event icon will appear in the Status bar as a notification when the reminder time arrives. • Drag down the Status bar to open the Notification panel. • Tap an event name to view the Calendar notification list.
  • Page 22: Photos

    Tap to turn on/off HDR Tap to enable a countdown timer. Pinch two fingers together to zoom out and spread two fingers apart to zoom in Tap to change the camera View the photos or videos you mode to Filter, Pano, Auto, etc. have taken Switch between front/ Take a picture...
  • Page 23 • to share the picture. • to go back to Photos library. While in full-screen view, tap to access the following options: Slideshow Tap to view pictures by Slideshow. Use as Tap to set the picture as Contact photo or Wallpaper. Print Tap to print picture.
  • Page 24: Clock

    Batch operation Photos provides a multi-select function, so that you can work with pictures/videos in batches. Press and hold one picture then select the other files you want to work with: • > to delete selected files. • > to share the selected files. Clock ....................
  • Page 25: Play Music

    • to activate countdown. Tap Add timer to add another timer in panel. • • to pause countdown. • Tap Delete to delete current countdown label. Setting stopwatch to open the stopwatch screen. • to start the timer. • to halt the total and lap times. These will only restart after is tapped again.
  • Page 26 Search Back Access more functions Loop all music or one song Tap to play the album from the first track Shuffle music Tap to open the now playing screen Next Pause or play Previous While playing songs with Music, the operation of pause, play or skip is still available even if the screen is locked.
  • Page 27: Personalize Your Device

    Personalize your Device ........Language Changing device language: • Go to Settings > System > Languages & input > Languages. • Tap Add a language to add a language into list. • Press and hold beside the desired language, drag it to the top of the list. Date &...
  • Page 28: Sound

    Use 24-hour format Turn on to display the time using the 24-hour clock format. Sound Adjusting volume: • Press the Volume button located on the right side of the device to quickly adjust volume. • You can also go to Settings > Sound to adjust the volume for media, notification and alarm. Adjusting tones •...
  • Page 29: Security & Location

    Security & Location .......... Screen lock Screen lock allows you to set a lock which protects your device from intrusions. Whoever turns on your device will be prompted to unlock screen in order to access your device. • Tap None to disable screen lock. •...
  • Page 30: Account

    Account ............Software Update To access Software Updates, follow the steps below: • Connect your device to a Wi-Fi network and make sure it has a strong data connection. • Ensure your battery is fully charged before starting the software update. Your device’s current battery level can be found on your device under Settings >...
  • Page 31: Safety

    Safety ............Safety and Use We recommend that you read this chapter carefully before using your mobile device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
  • Page 32 Remember to abide by local authority rules of mobile device use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff.
  • Page 33 Do not use the mobile device if the screen is damaged, cracked or broken to avoid any injury. Use only batteries, battery chargers, and accessories which are recommended by TCL Communications Ltd. and its affiliates and are compatible with your mobile device model. TCL Communications Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
  • Page 34 • Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile device regarding taking photographs and recording sounds with your mobile device. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
  • Page 35 In non-European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suit- able recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.recyclewirelessphones.com Caution: If battery is replaced by an incorrect type, device might explode.
  • Page 36 The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of HYPERLINK “http://www.fcc.gov/oet/ea/fccid” www.fcc.gov/oet/ ea/fccid after searching on FCC ID:2ACCJBT16.
  • Page 37 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 38 License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL. You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from internet.
  • Page 39: General Information

    General Information ......... • Website: https://us.alcatelmobile.com • Facebook: https://www.facebook.com/alcatelmobileus • Twitter: https://twitter.com/alcatelmobileus • Hotline Number: In the United States, call 855-368-0829 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
  • Page 40: 12 Month Limited Warranty

    2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more informa- tion on our Battery Recycling Program, please visit the USA and Canada website at https://us.alcatelmobile.com/ accessibility-compliance/battery-recycling/ and https://ca.alcatelmobile.com/accessibility-compliance/battery-...
  • Page 41: Troubleshooting

    Troubleshooting ......... Before contacting the service center, you are advised to follow the instructions below: • To have optimal operation, fully charge the battery. • To improve the device’s performance, remove unnecessary files or apps on your device. • To update your system software, use the System > System updates command in your device’s settings. • To set your device to factory default, use the Reset options in the device’s settings. All your device data will be lost permanently. It is strongly advised to fully back up your device before resetting. My device can't be switched on •...
  • Page 42 • Make sure that your battery is not completely discharged; if the battery power has been discharged for a long time, it may take around 10 minutes to display the battery charging indicator on the screen. • Make sure that charging is carried out under normal conditions 0°C (32°F) to 55°C (131°F). •...
  • Page 43 I can't send and receive MMS • Check your device storage as it might be full. • Contact your network carrier to check service availability and MMS parameters. • Verify the server center number or your MMS profile with your carrier. •...
  • Page 44 The device becomes warm following game playing, internet surfing or running other complex applications • This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your device return to normal temperature. After Factory data reset is performed, I can't use my device without entering Google Account credentials •...
  • Page 45 For more information on using this device, or for frequently asked questions, please visit us.alcatelmobile.com...

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