TomTom GO 6200 Troubleshooting Manual
Hide thumbs
Also See for GO 6200:
- User manual (136 pages) ,
- Manual (60 pages) ,
- Quick start manual (4 pages)
Advertisement
Quick Links
Troubleshooting guide
My GO 6200, GO 5200, GO 620, GO 520, GO
PROFESSIONAL, GO ESSENTIAL or VIA 53 shows an
error message
Click here to see which products/categories this applies to.
If your GO 6200, GO 5200, GO 620, GO 520, GO PROFESSIONAL or VIA 53 displays an
error, you need to connect it to the computer so that the MyDrive Connect software can help
your device recover.
If you don't have MyDrive Connect installed, you can see how to install it on our FAQ:
Installing MyDrive
Connect.
Once MyDrive Connect is installed, connect your device to the computer using the USB cable
that came with the device. Make sure to connect the USB cable into the computer and not into a
USB extension, or a USB port on keyboard or monitor.
When your device has been connected to the computer, MyDrive Connect starts and will recover
the software on your device.
Transferring items from MyDrive to your navigation device
Click here to see which products/categories this applies to.
In MyDrive, you can add POI (Point of Interest) files, Favourites and your active destination and
sync all these to your device. If you ever have to reset your device, you just log into your
TomTom account to sync them.
Which devices can I use?
This feature is compatible with the following devices: GO 40, GO 50, GO 51, GO 60, GO 61,
GO 400, GO 500, GO 600, GO 510, GO 610, Rider 410, Rider 400, Rider 40, GO 5000, GO
6000, GO 5100, GO 6100, Trucker 5000, Trucker 6000, START 40, START 50, START 60,
Start 42, Start 52, Start 62, VIA 52, VIA 62, GO 520 Wi-Fi, GO 620 Wi-Fi, Rider 500, Rider
550, GO 5200 Wi-Fi, GO 6200 Wi-Fi
Advertisement
Related Manuals for TomTom GO 6200
Summary of Contents for TomTom GO 6200
- Page 1 Click here to see which products/categories this applies to. If your GO 6200, GO 5200, GO 620, GO 520, GO PROFESSIONAL or VIA 53 displays an error, you need to connect it to the computer so that the MyDrive Connect software can help your device recover.
-
Page 2: Before You Start
7. Once you’ve finished, click Done. You can see your Favourite immediately in the MyDrive map. 8. To see the Favourite on your device, log in to your TomTom-account on your device [show me how...] Tip: You can also add a Favourite either by zooming and panning on the map to find the desired location, or using the Search menu. - Page 3 Once you’ve found the location you want to drive to, you can select Send to device to set the location on your device. If you are logged in to your TomTom-account on the device, the destination shows up on your device immediately.
- Page 4 Note that it can take a little while after resetting a device before you receive a GPS signal. *Some newer TomTom navigation devices use the GLONASS system in addition to GPS but the steps remain the same. For more information about GPS and GLONASS, see glossary.
- Page 5 You can select any of the options and click OK. Then you can connect your navigation device to start using MyDrive Connect. If you already have a TomTom account, you can now log into MyDrive Connect to manage the content of your navigation device. ...
- Page 6 2. Make sure that you are using the latest version of MyDrive Connect. 3. Click the MyDrive Connect icon ( ) in the Windows notification area or Apple menu bar and then click MyDrive Connect. 4. Connect the USB cable that came with your navigation device to your computer. Important: Do not connect the USB cable to your navigation device yet.
- Page 7 9. As soon as your device is connected to the computer MyDrive Connect starts restoring the TomTom software on your device. Do not disconnect your device. You can check the progress in MyDrive Connect.
- Page 8 Critical: The recovery process can take between 5 and 30 minutes, depending on your internet connection. Do not disconnect your device from your computer during the recovery process or you might corrupt the device. Even when 100% of the download is done, leave your device connected.
- Page 9 If your navigation device shows as not connected, check the connection between your navigation device and your computer. more Windows Mac OS X Reset your navigation device and make sure that your device is switched on before you connect it to the computer. [ show me how...
- Page 10 MyDrive Connect from connecting to TomTom servers. Also, if you are using a public network, it could be an unstable internet connection and could cause a download or an installation failure.
- Page 11 3. If you are not already logged in, enter your email address and click Log in. You can select "Remember my email address" so you don't have to enter it next time. 4. You see an overview of the number of available updates ready for your device and, if applicable, any items which have expired or are about to expire.
- Page 12 MyDrive Connect downloads and installs the map on your device. Note: As long as there is enough space in the internal memory of your navigation device, MyDrive Connect installs your map in that memory. If there is not enough space in the internal memory, MyDrive Connect lets you create free space in the internal memory or, if available, use a memory card installed in your device.
- Page 13 7. When you see the message on your navigation device that the installation has completed, disconnect your navigation device from your computer. You can now use your navigation device with the installed map. Note: If you have installed a map of a new region, you have to switch maps on your navigation device to use that map Navigation device not connecting to computer (MyDrive Connect)
- Page 14 2. Select Device Manager. 3. Double-click Network Adapters. The navigation device can be listed as "unknown device", "TomTom #...", where ... is a number, "RNDIS" or "Remote NDIS Compatible Device". Note: if the device is not listed under Network Adapters, double-click Other devices For detailed steps to resolve this issue, select the device that is listed, below.