TomTom GO 6200 Troubleshooting Manual page 5

For detailed steps to install MyDrive Connect, select your operating system below.
Windows
Mac OS X
The steps below refer to Internet Explorer. If you are using another browser the steps may vary.
1. Make sure your computer is compatible with MyDrive Connect .
2. Download MyDrive Connect:
Download for Windows Do you use Windows XP or Vista ? Download here
We recommend downloading the file to your computer by clicking Save.
3. Once the download is complete, click Run.
Note: If you accidentally close the Download complete window, locate the file
InstallMyDriveConnect.exe on your computer and double-click it.
4. If you get a User Account Control window, click Yes. If you get a security warning,
click Run.
5. To read the end user licence agreement, click the link
6. To accept the terms in the licence agreement, select I Agree, then click Next.
7. Click Install to accept the default installation folder, or click Browse to select a different
installation folder and then click Install.
Once the installation of MyDrive Connect has completed, a pop-up will ask you to confirm the
settings. You can select any of the options and click OK. Then you can connect your navigation
device to start using MyDrive Connect.

If you already have a TomTom account, you can now log into MyDrive Connect to
manage the content of your navigation device.

If you are a first-time user, you need to
manage the content of your navigation device through MyDrive Connect
Navigation device not starting or displaying a cross
Your navigation device shows a spinning cogwheel or a spinning wheel and then a device with a
red cross on the screen when the TomTom software is not installed correctly.
First, you must reset your navigation device to see if that resolves the issue.
Step-by-step instructions
1. Charge your device for at least 2 hours.
Licence
create a TomTom account
Agreement.
and then log in to