TomTom GO 6200 Troubleshooting Manual page 9

If your navigation device shows as not connected, check the connection between your navigation
device and your computer. more
Windows
Mac OS X

Reset your navigation device and make sure that your device is switched on before you
connect it to the computer.
[ show me how... ]

Connect your navigation device to a different USB port on your computer.
You should plug the USB connector directly into a USB port on your computer and not
into a USB hub or USB port on a keyboard or monitor.

We recommend that you always use the original USB cable provided with your device,
however, in rare cases the USB cable may have developed a fault. To test this, try
connecting your device using a different USB cable.

Make sure you are logged in as an 'Administrator' to ensure that you have sufficient rights
to connect new hardware to your computer.

Make sure you have the latest Service Pack for Windows installed.