Troubleshooting - ECG ERM 10470 WA+ Instruction Manual

TROUBLESHOOTING

You can solve a number of common problems on your own. If the refrigerator is not working properly, check
the following points before calling a service technician:
Cause
The refrigerator is not cooling. •
GB
Low effi ciency.
Frozen foods
refrigerator.
Noisy operation.
It does not automatically shut
off the compressor.
If the above mentioned tips do not solve the problem, contact the service centre immediately.
The following does not indicate a malfunction
The sound of running liquid:
• You can hear the sound of running liquid during a normal operation.
Exterior condensation:
• The condensation on the surface is a normal sign during high ambient humidity. You simply wipe off the
wet surface.
Achieving the desired temperature
• It takes some time before the temperature in the refrigerator decreases to the required level. When the
ambient temperature is high, the cooling takes longer time.
The surface of the compressor heats up.
• The surface of the compressor can become hot during normal operation. Do not touch it with bare hands.
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Check
Is the refrigerator turned on?
• Is the power supply in order?
• Did the fuses of the outlet on a circuit in which the refrigerator is
plugged fail?
• Is the power cord plug correctly inserted in the outlet?
• Is the thermostat set in correct position?
• Is there enough of free space around the refrigerator?
• Is the door opened too frequently or for long periods?
• Is the refrigerator exposed to direct sunlight or placed too close to heat
sources?
• Are there too many foods inside?
• Do you put in foods, which are too warm?
inside the • Is the thermostat set in correct position?
• Are the foods too cramped?
• Is the refrigerator in a stable and horizontal position?
• Does the refrigerator touch other objects?
• Did you put in too many foods?
• Is the door opened too frequently or for long periods?