Arris Ruckus E510 User Manual
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Arris Ruckus E510 User Manual

Outdoor access point
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ADMINISTRATION GUIDE
Ruckus Outdoor Access Point
Release 110.0
User Guide
Part Number: 800-71935-001 Rev A
Publication Date: July 2018

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  • Page 1 ADMINISTRATION GUIDE Ruckus Outdoor Access Point Release 110.0 User Guide Part Number: 800-71935-001 Rev A Publication Date: July 2018...
  • Page 2 Materials in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. As a condition of your use of the Materials, you warrant to ARRIS that you will not make use thereof for any purpose that is unlawful or prohibited by their associated terms of use.

  • Page 3: Table Of Contents

    Contents About This Guide....................................5 Before You Begin......................................5 Safety Warnings......................................5 Related Documentation....................................6 Introduction......................................7 Overview of the Ruckus Access Point................................7 Installing the Access Point..................................7 Controller Discovery and Standalone Operation.............................8 How Standalone APs Learn Controller Addresses........................... 8 Ruckus Cloud......................................
  • Page 4 Viewing Associated Wireless Clients..............................80 Changing the Administrative Login Settings...........................82 Enabling Other Management Access Options..........................83 Working with Event Logs and Syslog Servers..........................86 Upgrading the Firmware................................... 88 Rebooting the AP and Cable Modem.............................. 91 Resetting the AP to Factory Defaults............................... 92 Running Diagnostics..................................

  • Page 5: About This Guide

    About This Guide • Before You Begin................................5 • Safety Warnings................................5 • Related Documentation..............................6 Before You Begin This guide describes how to configure and manage Release 110.0 Ruckus Outdoor Access Points (APs). This guide is written for those responsible for managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.

  • Page 6: Related Documentation

    About This Guide Related Documentation WARNING Installation of this equipment must comply with local and national electrical codes. WARNING Do not operate your wireless device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. WARNING In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons.

  • Page 7: Introduction

    Introduction • Overview of the Ruckus Access Point..........................7 • Installing the Access Point............................7 • Controller Discovery and Standalone Operation.......................8 • Getting to Know the Access Point Features........................9 Overview of the Ruckus Access Point Congratulations on your purchase of the Ruckus AP! Ruckus APs are the industry's most easy to use, yet robust and feature-rich Wi-Fi APs designed to bring power and simplicity together for large-scale indoor deployments.

  • Page 8: Controller Discovery And Standalone Operation

    Introduction Controller Discovery and Standalone Operation Controller Discovery and Standalone Operation Ruckus Access Points can operate in standalone mode, be managed by Unleashed Multi-site Manager (previously FlexMaster) server, or be managed by any of the Ruckus controller products. How Standalone APs Learn Controller Addresses If your APs will be managed by a controller, you will need some way to ensure that the APs can discover the controller on the network.

  • Page 9: Getting To Know The Access Point Features

    Introduction Getting to Know the Access Point Features • DNS entry named "zonedirector.<local domain>" • AP CLI command "set director ip" For more information on AP controller discovery, refer to the user documentation for the respective Ruckus controller (Ruckus Cloud, SmartZone or ZoneDirector). Getting to Know the Access Point Features This section identifies the physical features of each Ruckus Wireless AP model that is discussed in this guide.
  • Page 10 Introduction Getting to Know the Access Point Features FIGURE 1 E510 AP Module and Antenna Module TABLE 2 E510 AP Module elements Label Description ANT1 and LTE ANT2 Two RP-SMA connectors (Female) for antenna RF cables to connect to external E510 Antenna Module.

  • Page 11: T300

    Introduction Getting to Know the Access Point Features TABLE 2 E510 AP Module elements (continued) Label Description • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink. DIR LED •...
  • Page 12 Introduction Getting to Know the Access Point Features FIGURE 2 T300 LEDs and other elements TABLE 3 T300 LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations.

  • Page 13: T300E

    Introduction Getting to Know the Access Point Features TABLE 3 T300 LED and other element descriptions (continued) Label Description AIR LED • Off: The AP is operating in standalone mode or operating as a root AP (RAP) or a non-mesh AP. •...
  • Page 14 Introduction Getting to Know the Access Point Features FIGURE 3 T300 LEDs and other elements TABLE 4 T300 LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations.
  • Page 15 Introduction Getting to Know the Access Point Features TABLE 4 T300 LED and other element descriptions (continued) Label Description • Green: The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is good. •...
  • Page 16 Introduction Getting to Know the Access Point Features FIGURE 4 T300e RF connectors TABLE 5 T300e N-type RF connectors Label Description 5GHz connectors These 5GHz 50-ohm female connectors can be used with up to two external antennas for operator-defined coverage areas and point-to- point deployments.

  • Page 17: T301N

    Introduction Getting to Know the Access Point Features T301n The T301n is a dual-band 802.11ac outdoor access point with narrow beam sector antenna designed for high density outdoor applications. NOTE The 100.x AP base images support standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS- compatible images only support SCG, vSCG, and SZ controllers.
  • Page 18 Introduction Getting to Know the Access Point Features TABLE 6 T301n LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations. 5G LED • Off: The WLAN service is down.

  • Page 19: T301S

    Introduction Getting to Know the Access Point Features T301s The T301s is a dual-band 802.11ac outdoor access point with wide beam sector antenna designed for high density outdoor applications. NOTE The 100.x AP base images support standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS- compatible images only support SCG, vSCG, and SZ controllers.
  • Page 20 Introduction Getting to Know the Access Point Features TABLE 7 T301s LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations. 5G LED • Off: The WLAN service is down.

  • Page 21: T310C

    Introduction Getting to Know the Access Point Features T310c The T310c is an outdoor dual-band 802.11ac Wave 2 AP designed for flexible installation in a wide variety of outdoor environments. The T310c has an internal BeamFlex antenna, standard operating temperature range, and one 10/100/1000 Ethernet port that supports 802.3af PoE in.

  • Page 22: T310D

    Introduction Getting to Know the Access Point Features TABLE 8 T310c LED and other element descriptions (continued) Label Description • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink. DIR LED •...
  • Page 23 Introduction Getting to Know the Access Point Features FIGURE 8 T310d LEDs and other elements TABLE 9 T310d LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations. 5G LED •...

  • Page 24: T310N

    Introduction Getting to Know the Access Point Features TABLE 9 T310d LED and other element descriptions (continued) Label Description • Fast flashing green (two flashes every second): The AP is being managed by a Ruckus Wireless controller and is currently receiving configuration settings (provisioning) or an image update.
  • Page 25 Introduction Getting to Know the Access Point Features FIGURE 9 T310n LEDs and other elements TABLE 10 T310n LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations. 5G LED •...

  • Page 26: T310S

    Introduction Getting to Know the Access Point Features TABLE 10 T310n LED and other element descriptions (continued) Label Description • Red: Boot up in process. • Flashing Green: No routable IP address. • Green: On. PoE IN RJ45 data connector Supports 10/100/1000Mbps connections, and receives Power over Ethernet (PoE).
  • Page 27 Introduction Getting to Know the Access Point Features FIGURE 10 T310s LEDs and other elements TABLE 11 T310s LED and other element descriptions Label Description Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations. 5G LED •...

  • Page 28: T610

    Introduction Getting to Know the Access Point Features TABLE 11 T310s LED and other element descriptions (continued) Label Description • Red: Boot up in process. • Flashing Green: No routable IP address. • Green: On. PoE IN RJ45 data connector Supports 10/100/1000Mbps connections, and receives Power over Ethernet (PoE).
  • Page 29 Introduction Getting to Know the Access Point Features FIGURE 11 T610 Top view The T610 can use the link aggregation control protocol (LACP) to control the bonding of two 1Gbps physical Ethernet ports together to form a single logical channel. Refer to Configuring Link Aggregation (LACP) for AP Backhaul on page 97 for instructions on bonding the two Ethernet ports using LACP.
  • Page 30 Introduction Getting to Know the Access Point Features FIGURE 12 T610 bottom view TABLE 12 T610 LED and other element descriptions Label Description Eth 1/PoE IN/RESET RJ-45 Ethernet port: Supports 10/100/1000Mbps connections, and receives Power over Ethernet (PoE). CAUTION Do not use any PoE injector not tested and approved by Ruckus Wireless to power the T610 Access Point.
  • Page 31 Introduction Getting to Know the Access Point Features TABLE 12 T610 LED and other element descriptions (continued) Label Description • Green: On. Controller LED: • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller.

  • Page 32: T610S

    Introduction Getting to Know the Access Point Features TABLE 13 T610 Power Modes (continued) PoE Mode Power Level 5 GHz Radio 2.4 GHz Radio 1G Eth (PoE) 1G Eth Port 160/ 80+80 Port 802.3at/ 25.0 W 4 x 4 4 x 4 Enabled Enabled Enabled...
  • Page 33 Introduction Getting to Know the Access Point Features FIGURE 14 T610s bottom view TABLE 14 T610s LED and other element descriptions Label Description Eth 1/PoE IN/RESET RJ-45 Ethernet port: Supports 10/100/1000Mbps connections, and receives Power over Ethernet (PoE). CAUTION Do not use any PoE injector not tested and approved by Ruckus Wireless to power the T610s Access Point.
  • Page 34 Introduction Getting to Know the Access Point Features TABLE 14 T610s LED and other element descriptions (continued) Label Description • Green: On. Controller LED: • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller.

  • Page 35: T710

    Introduction Getting to Know the Access Point Features TABLE 15 T610s Power Modes (continued) PoE Mode Power Level 5 GHz Radio 2.4 GHz Radio 1G Eth (PoE) 1G Eth Port 160/ 80+80 Port 802.3at/ 25.0 W 4 x 4 4 x 4 Enabled Enabled Enabled...
  • Page 36 Introduction Getting to Know the Access Point Features TABLE 16 T710 LED and other element descriptions (continued) Label Description NOTE Recommended modules specified to work with this system are: Finisar GPON FTGN2117P2TUN, Finisar EPON FTEN2217P1CUN- BC, Finisar 1000BaseLX FTLF1318P3BTL, Xavi XO-3901 GPON ONT.

  • Page 37: T710S

    Introduction Getting to Know the Access Point Features TABLE 16 T710 LED and other element descriptions (continued) Label Description • Green: The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is good. •...
  • Page 38 Introduction Getting to Know the Access Point Features The following figure identifies the LEDs and connectors on the AP. The table below describes these LEDs and other elements. FIGURE 16 T710s LEDs and other elements TABLE 17 T710s LED and other element descriptions Label Description SFP Fiber port: To connect to fiber backhaul, plug an SFP Optic module into...
  • Page 39 Introduction Getting to Know the Access Point Features TABLE 17 T710s LED and other element descriptions (continued) Label Description CAUTION If using a PoE switch to supply power to the T710s, 30W MUST be reserved for the T710 on the switch. Failure to ensure a 30W supply may result in unpredictable operation of the access point.
  • Page 40 Introduction Getting to Know the Access Point Features TABLE 17 T710s LED and other element descriptions (continued) Label Description • Fast flashing green (two flashes every second): The WLAN is up, at least one downlink MAP is connected, and at least one client is associated.

  • Page 41: Navigation

    Navigation • Navigating the Web Interface............................ 41 Navigating the Web Interface You manage the AP through a web browser-based interface that you can access from any networked computer. FIGURE 17 Elements of the Ruckus AP Web Interface TABLE 18 Ruckus AP web interface elements Name Description Menu...
  • Page 42 Navigation Navigating the Web Interface TABLE 18 Ruckus AP web interface elements (continued) Name Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace. Workspace This large area displays features, options and indicators relevant to your menu bar choices.

  • Page 43: Configuration

    Configuration • Configuring the AP for Management by ZoneDirector................... 43 • Configuring the AP for Management by a SmartZone Controller................. 43 • Configuring the Access Point for Standalone Operation..................43 Configuring the AP for Management by ZoneDirector When your Ruckus network is managed by a ZoneDirector controller, you can manage APs using the controller rather than individually logging into each AP's web interface.

  • Page 44: Configuring Device Settings

    Configuration Configuring the Access Point for Standalone Operation Configuring Device Settings Device settings refer to the device name, location, service provider login, and other settings. (Some settings are only available on certain AP models.) To configure the AP device settings: Go to Configuration >...

  • Page 45: Configuring Internet Settings

    Configuration Configuring the Access Point for Standalone Operation Configure the following optional settings as desired: • Enter Device Location to keep track of the physical location of the AP. • If the AP has a GPS antenna, then select the method of entering the GPS coordinates. In Coordinate Source, select GPS to have the GPS antenna automatically determine and enter the GPS coordinates, or select Manual to enter the GPS coordinates manually.
  • Page 46 Configuration Configuring the Access Point for Standalone Operation Topics discussed include: • VLAN Settings Overview on page 46 • Configuring an NTP Server on page 47 • Configuring the Management VLAN on page 47 • Default IP Addressing Behavior on page 47 •...
  • Page 47 Configuration Configuring the Access Point for Standalone Operation The VLAN displayed in the web interface shows the AP's view of the VLAN environment; when a packet arrives at an AP's Ethernet port, the port's VLAN configuration helps determine if the packet is accepted or not (VLAN membership), and assigns a default VLAN (untagged VLAN) if the packet contains no 802.1Q header.
  • Page 48 Configuration Configuring the Access Point for Standalone Operation Renewing and Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP. It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others, or when the AP loses its DHCP-assigned IP address for some reason.
  • Page 49 Configuration Configuring the Access Point for Standalone Operation Configuring IPv4 Auto or Manual Configuration If you leave the AP at its default configuration, it attempts to obtain an IPv4 address from a DHCP server on the network. Go to Configuration > Internet. In IPv4 Connection Type, select DHCP.
  • Page 50 Configuration Configuring the Access Point for Standalone Operation Click Update Settings to save your changes. PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server system over a one to one network link.

  • Page 51: Configuring Local Subnets

    Configuration Configuring the Access Point for Standalone Operation In L2TP Connection, click Enable. FIGURE 21 L2TP Connection In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device connects. In L2TP Network Server Password, type the L2TP server password. If your network requires PPP authentication, configure the following fields for L2TP/PPP authentication: •...
  • Page 52 Configuration Configuring the Access Point for Standalone Operation Up to four IP subnets can be configured per AP, each with its own VLAN and address range which cannot conflict with one another. Go to Configuration > Local Subnets. The Local Subnet 1 through Local Subnet 4 tabs allow you to configure each of the four subnets independently.

  • Page 53: Configuring Wireless Settings

    Configuration Configuring the Access Point for Standalone Operation Configuring Wireless Settings This section describes how to configure the wireless settings of the AP. There are two types of wireless settings that you need to configure: • Configuring Common Wireless Settings on page 53: Includes the wireless mode, country code, and advanced wireless settings, such as the wireless transmit power and wireless protection mode.
  • Page 54 Configuration Configuring the Access Point for Standalone Operation Make changes to the common wireless settings listed in the table below. TABLE 19 Common Wireless Settings Setting Description Radio Network (Dual-radio APs only) Allows you to change the name of the 2.4GHz and 5GHz radios (default: Radio 2.4G and Radio 5G).
  • Page 55 Configuration Configuring the Access Point for Standalone Operation TABLE 19 Common Wireless Settings (continued) Setting Description NOTE If ZoneDirector exists on the network, you can enable AeroScout RFID tag detection on all its managed APs at once. Refer to the ZoneDirector User Guide for more information.
  • Page 56 Configuration Configuring the Access Point for Standalone Operation NOTE To fully benefit from the AP's capabilities, it is advisable not to change these values unless absolutely necessary. On the Configuration > Wireless/Radio 2.4G/Radio 5G page, click Edit Common Settings. The Configuration > Wireless >...
  • Page 57 Configuration Configuring the Access Point for Standalone Operation TABLE 20 Advanced wireless common settings (continued) Option Description • RTS-CTS: Choose this option to force both sending and receiving devices to confirm a data exchange on both ends before proceeding. Click Update Settings to save and apply the changes. Configuring Wireless # (WLAN Number) Settings The AP provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different wireless clients, traffic types, or user groups.
  • Page 58 Configuration Configuring the Access Point for Standalone Operation Review the WLAN options listed in the table below, and then make changes as required. TABLE 21 WLAN options Option Description Wireless Network This wireless network name is only used for management, and is not visible to wireless clients. Wireless Availability This option controls whether or not the wireless network is available to users (Enabled or Disabled).
  • Page 59 Configuration Configuring the Access Point for Standalone Operation TABLE 21 WLAN options (continued) Option Description CAUTION Ruckus Wireless strongly recommends using WPA as the encryption method as WEP has been proven to be easily circumvented. For more information, see either Using on page 59 or Using WPA...
  • Page 60 Configuration Configuring the Access Point for Standalone Operation In the Encryption Method menu, select WEP. An additional set of WEP-specific encryption options appears. Review the encryption settings listed in the table below, and then make changes as required. TABLE 22 WEP Options Encryption Setting Description Authentication Mode...
  • Page 61 Configuration Configuring the Access Point for Standalone Operation Click the Encryption Method menu, and select WPA. An additional set of WPA-specific options appear. FIGURE 27 WPA settings Review the encryption settings listed in the following table, and then make changes as required. TABLE 23 WPA Encryption settings Encryption Setting Description...
  • Page 62 Configuration Configuring the Access Point for Standalone Operation TABLE 23 WPA Encryption settings (continued) Encryption Setting Description WLAN (as broadcast packets are limited to slower transfer rates), and is therefore not recommended. Passphrase Enter a new passphrase between 8 and 32 characters long, using any combination of printable characters (letters, numbers, hyphens and underscores).
  • Page 63 Configuration Configuring the Access Point for Standalone Operation Select 802.1x as the WPA Authentication mode. Additional options appear. FIGURE 28 802.1X settings In WPA Algorithm select one of the following: • AES: AES (Advanced Encryption Standard) replaces TKIP (Temporal Key Integrity Protocol) as the default (and recommended) encryption algorithm for modern wireless LANs.
  • Page 64 Configuration Configuring the Access Point for Standalone Operation Setting Threshold Options Threshold options consist of Beacon Interval, Data Beacon Rate and RTS/CTS Threshold. The following options allow you to fine-tune the "Protection Mode" behavior, set previously on the Configuration > Wireless > Advanced >...
  • Page 65 Configuration Configuring the Access Point for Standalone Operation Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link.
  • Page 66 Configuration Configuring the Access Point for Standalone Operation Access Control List (ACL) Options Configure ACL options to allow or deny WLAN access to specific clients by MAC address. The Access Control page contains the following options: • Disable WLAN access restrictions: The MAC-address-based restrictions on which stations can join the WLAN are disabled, so any station can join.
  • Page 67 Configuration Configuring the Access Point for Standalone Operation Select the radio button for the desired access control (allow or deny). The Access Controls Table appears. FIGURE 32 Access control settings To add a MAC address to the Access Control table, click the Add new entry button. Fill out the Address text boxes: Six text boxes appear in which you enter the desired MAC address, in hexadecimal digit form, two characters in each box.

  • Page 68: Configuring Ethernet Ports

    Configuration Configuring the Access Point for Standalone Operation Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the AP's Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and individually configure VLAN settings for each port from this page.
  • Page 69 Configuration Configuring the Access Point for Standalone Operation TABLE 25 Configuring Ethernet ports (continued) Setting Description traffic is part of. You must have previously configured a subnet from the Configuration > Local Subnets page before it becomes available here. 802.1X Configure the port as an 802.1X authenticator or supplicant.
  • Page 70 Configuration Configuring the Access Point for Standalone Operation Trunk Port Trunk Ports forward and receive tagged and untagged frames and are used for bridging switch ports together. The Trunk port is a member of all VLANs that exist on the switch, and all VLAN-tagged traffic arriving on the port is seen. If an untagged frame is received on a Trunk port, the frame is associated with the Untag VLAN (also known as the native VLAN, by default, 1).
  • Page 71 Configuration Configuring the Access Point for Standalone Operation • Authentication Server (AAA Server): The AAA server verifies the supplicant's credentials and permits or rejects its request for access. For wired 802.1X, a Ruckus AP's Ethernet port can be configured as either an Authenticator or as a Supplicant, depending on which port type is selected.

  • Page 72: Configuring Hotspot Service

    Configuration Configuring the Access Point for Standalone Operation Configuring Hotspot Service Hotspot service can be deployed on standalone Ruckus Wireless APs through the web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users are authenticated. Additional options and controls are provided on subsequent pages.
  • Page 73 Configuration Configuring the Access Point for Standalone Operation TABLE 29 Hotspot configuration settings (continued) Setting Description Successful” page, or a page that offers connection time information or a Logout button. Primary RADIUS Server Enter the IP address of the primary RADIUS server against which users are authenticated (required).
  • Page 74 Configuration Configuring the Access Point for Standalone Operation Configure the following Hotspot options as required: TABLE 30 Optional Hotspot settings Setting Description Temporarily block user after __ Specify the maximum number of repeated authentication failures allowed. unsuccessful login attempts Redirect temp. blocked user to Enter a redirect URL to which blocked users are redirected.
  • Page 75 Configuration Configuring the Access Point for Standalone Operation Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication. A Walled Garden is a limited environment to which an unauthenticated user is given access for the purpose of setting up an account.
  • Page 76 Configuration Configuring the Access Point for Standalone Operation Removing Hotspot Walled Garden Entries Use the following procedure to remove entries from the hotspot Walled Garden table. Click the check box next to the entry you want to remove, under the Remove? column. Click Update.

  • Page 77: Administration

    Administration • Managing the Access Point............................77 • Where to Find More Information..........................93 Managing the Access Point This section provides instructions for managing standalone Ruckus APs using the AP web interface. For information on managing your Ruckus network using SmartZone, ZoneDirector or Ruckus Cloud controller, refer to the relevant controller documentation set, available for download from the Ruckus Support site: https://support.ruckuswireless.com.

  • Page 78: Viewing Current Internet Connection Settings

    Administration Managing the Access Point Viewing Current Internet Connection Settings The Status - Internet page displays information on the AP's network settings; that is, the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP).

  • Page 79: Viewing Common Wireless Settings

    Administration Managing the Access Point FIGURE 40 The Status > Local Subnet page Viewing Common Wireless Settings If you want to view the current common wireless settings that the AP is using, go to Status > Radio 2.4G or Status > Radio 5G). The following table lists the descriptions of each common wireless setting.

  • Page 80: Viewing Associated Wireless Clients

    Administration Managing the Access Point TABLE 31 Common Wireless settings (continued) Setting Description Channel Shows the wireless channel that the AP is currently using. Channel Width Displays the channel width (20MHz, 40MHz, 80MHz, 80+80MHz, etc.). Country Code Shows the country code that the AP has been set to use. CAUTION Verify that the AP is using the correct country code to make sure it uses only the allowed radio channels in...
  • Page 81 Administration Managing the Access Point Click any of the Wireless # (WLAN number) tabs. Wireless clients that are associated with this particular wireless LAN appear under Connected Devices. FIGURE 42 Viewing connected devices Ruckus Outdoor Access Point Release 110.0 User Guide Part Number: 800-71935-001 Rev A...

  • Page 82: Changing The Administrative Login Settings

    Administration Managing the Access Point Changing the Administrative Login Settings Configure admin settings using the Configuration > Device page. The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the web interface using these default administrator login settings, Ruckus recommends that you change the default web interface password immediately after your first login.

  • Page 83: Enabling Other Management Access Options

    Administration Managing the Access Point Enabling Other Management Access Options In addition to managing the AP via a web browser through HTTPS, several other management access options are available on the AP. These options include management access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus UMM (FlexMaster) server under the TR-069/SNMP Management Choice options.
  • Page 84 Administration Managing the Access Point TABLE 32 Management Access Options (continued) Option Description HTTPS Access By default this option is enabled. This connection mode requires a security certificate, a copy of which has been pre-installed in the device. HTTPS Port This field lists the default HTTPS port of 443—only if HTTPS has been activated.
  • Page 85 Administration Managing the Access Point NOTE Remember to open any relevant firewall ports between the AP and the firmware upgrade/management server. For example, if HTTPS is used for firmware upgrades, open TCP port 443 on the firewall to allow connections through port 443.

  • Page 86: Working With Event Logs And Syslog Servers

    Administration Managing the Access Point Pointing the AP to FlexMaster Your Ruckus Wireless device is required to “call home” to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your Ruckus Wireless device must know the FlexMaster server’s URL, thus entered on the device.
  • Page 87 Administration Managing the Access Point Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network, you can configure the AP to send the device logs to the server. Enable logging (if disabled) and configure the AP to send logs to the syslog server.

  • Page 88: Upgrading The Firmware

    Administration Managing the Access Point • Set up a connection to a TFTP site. Go to Maintenance > Support Info. The Maintenance > Support Info page appears. To upload a copy of the support info file to an FTP or TFTP server, click the Transfer Method TFTP or FTP option. In Server Address, enter the FTP or TFTP server IP address.
  • Page 89 Administration Managing the Access Point FIGURE 47 The Maintenance > Upgrade page Each of the upgrade options listed on the Upgrade page are discussed in the following sections. • Upgrading Manually via FTP or TFTP on page 89 • Upgrading Manually via the Web on page 90 •...
  • Page 90 Administration Managing the Access Point Upgrading Manually via the Web Use this procedure to manually upgrade the AP via the web. In the Upgrade Method options, click Web. If instructed to choose a different URL than the default value, type the URL of the download website in URL. Remember to start the URL with http://.

  • Page 91: Rebooting The Ap And Cable Modem

    Administration Managing the Access Point Rebooting the AP and Cable Modem You can use the web interface to prompt the AP to reboot, which restarts the AP without changing any of the current settings. If your AP is equipped with an integral cable modem (such as a 7781CM), then you can use the AP web interface to prompt the CM to reboot, which restarts the CM without changing any of the current settings.

  • Page 92: Resetting The Ap To Factory Defaults

    Administration Managing the Access Point Resetting the AP to Factory Defaults You can use the web interface to restore an inoperative AP to its factory default settings, which completely erases the configuration currently active in the device. CAUTION DO NOT reset the AP to factory defaults unless you intend to reconfigure the AP from the start. Do this only if you are able to reconnect the factory default AP and perform the initial setup procedures, as described in Configuring the AP for Standalone Operation.

  • Page 93: Where To Find More Information

    Administration Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Support Portal at https://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus product type.
  • Page 94 Ruckus Outdoor Access Point Release 110.0 User Guide Part Number: 800-71935-001 Rev A...

  • Page 95: Ap Support For Bluetooth Low Energy Devices

    AP Support for Bluetooth Low Energy Devices Some Ruckus Wireless APs, such as the H510 and T610, support customer-supplied, low-power (1W or less), Bluetooth Low Energy (BLE) devices, such as BLE beacons. The BLE devices plug into a USB port on the AP, and the AP can be configured to turn power to the USB port either on or off. The Ruckus APs with USB ports supporting BLE devices can provide power to the BLE device.
  • Page 96 Ruckus Outdoor Access Point Release 110.0 User Guide Part Number: 800-71935-001 Rev A...

  • Page 97: Configuring Link Aggregation (Lacp) For Ap Backhaul

    Configuring Link Aggregation (LACP) for AP Backhaul LACP provides a means of aggregating multiple Ethernet ports into one logical link, thereby increasing the maximum uplink throughput beyond the limits of a single port. Some Ruckus APs, including the R610, R710, T610, and T710, can use link aggregation control protocol (LACP) as defined in the 802.1ax (formerly 802.3ad) standard to control the bonding of two 1Gbps physical Ethernet ports together to form a single 2Gbps logical link.

  • Page 98: Examples

    Configuring Link Aggregation (LACP) for AP Backhaul Examples Options: • LACP rate (lacp-rate) defines the rate at which the AP asks its link partner (usually the switch) to transmit LACP control packets (LACPDUs). A faster rate allows the link end-points to respond quicker to any changes on the physical interface (for instance, failover in case of one of the ports is disconnected) at the expense of more overhead.

  • Page 99: Caveats

    Configuring Link Aggregation (LACP) for AP Backhaul Caveats Caveats • Currently, the controller and AP web UIs do not expose LACP settings or configuration. If an AP is configured via AP CLI to bond its Ethernet ports, then any per-Ethernet port setting in the web UIs are ignored by the AP. •...
  • Page 100 © 2018 ARRIS Enterprises LLC. All rights reserved. Ruckus Wireless, Inc., a wholly owned subsidiary of ARRIS International plc. 350 West Java Dr., Sunnyvale, CA 94089 USA www.ruckuswireless.com...

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