CUTTER BLADE BACKING PLATE BAND GRIPPER THE BAND-IT S10099 AIR TOOL, ALTHOUGH DURABLE, DOES NEED PERIODIC MAINTENANCE AND REPAIR. IF THIS TOOL NEEDS MINOR REPAIR OR COMPLETE OVERHAUL (LIST BELOW), IT SHOULD BE RETURNED TO BAND-IT IN DENVER, COLORADO. MINOR REPAIR: TEST AND INSPECT TOOL TO DETERMINE SOURCE OF PROBLEM.