Symptom
Causes/remedies
Paper is not fed
Platen roller dirty?
tClean the platen roller. (page 18)
smoothly.
Lamp Indicators
Lamp
Status
Cause/remedies
On
Startup status
1
(green)
On
Printing.
PRINT
(green)
Blinks
Receiving image data.
Blinks
Standing by until the thermal
slowly
head is ready for printing.
tWait until the PRINT lamp lights.
Printing resumes automatically.
On
PAPER
• No paper is set.
tSet paper into the printer.
(orange)
• Paper finished.
tSet new paper into the printer.
On
ALARM
• Door open.
(orange)
tClose the door until it locks.
• Printer malfunction.
tPress the 1 On/standby switch
to turn the printer off, then press
to turn it on again. If the error
persists, press 1 On/standby
switch to turn the unit off, then
turn the external device off,
disconnect the USB cable and
the DC cable, then consult your
Sony dealer.
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