Home Errors; Run Test / Run Qc Test Errors - Abbott ID NOW NAT-024 Instrument User Manual

12.1.4

Home Errors

Error: QC Test Failed
The QC test failed for the selected assay and must be repeated successfully
before patient samples can be tested.
Action: Press OK to return to the Home screen and run a QC test again
(Home>Run QC Test).
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.
Error: The Last Self Test Failed
The instrument's last Self Test failed.
Action: Press OK to return to the Home screen. Log out (Home>Logout) and try
logging in again.
If this error persists, tests cannot be run on the instrument. However, stored data
can be viewed: Home>Review Memory.
12.1.5

Run Test / Run QC Test Errors

Error: No Configuration File Installed
A configuration file has not been installed on the instrument.
Action: Press OK to return to the Home screen. Contact Abbott Technical
Services.
Error: Invalid Patient ID
Patient ID must be 2 to 20 characters long, are not case-sensitive, and must be
alphanumeric. The Patient ID cannot contain spaces.
Action: Press OK to try again. If the error persists while using the barcode
scanner, enter the patient ID manually.
Error: Barcode Not Recognized
The instrument has not recognized the barcode on the Test Base and cannot start
the testing process.
Action: Press OK to try again. The instrument will ask to remove the Test Base.
The instrument will then perform a Self Test. Once complete, try again using the
same Test Base.
If the error persists, dispose of the Test Base and try a new Test Base.
Note: The barcode on the Test Base must face the back of the instrument to be
recognized.
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