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Summary of Contents for Sepura SC20 Series
- Page 1 Level 1 Service Guide SC20 Series hand-portable radio Models: SC2020 (380 - 430MHz) SC2024 (403 - 470MHz)
- Page 2 Sepura Limited and the liability of Sepura Limited for any errors and omissions shall be limited to the correction of such errors and omissions. Sepura Limited welcomes any comment and feedback as a way to improve any delivered documentation.
- Page 3 Foreword This manual covers all models of the SC20 Series hand-portable radio and is provided exclusively to Sepura customers that have been authorised to maintain and repair the product. This guide contains all the necessary information to maintain the radio in good working condition and replace external parts.
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Page 4: Table Of Contents
Contents SC20 Series hand-portable radio General information Safety Safe working practices Product handling precautions Product warranty Validity of the Warranty Returns Special notes about returning the product to a Service Centre Disassembly/Assembly Antenna Large belt clip Klickfast Stud Battery Smartcard... -
Page 5: Sc20 Series Hand-Portable Radio
SC20 Series hand-portable radio Item Description Antenna. Rugged Accessory Connector (sRAC). Attachment of audio accessories. Audio Ports. Alphanumeric Keypad. Keypad Bezel. Colour Bar. Earpiece and microphone. Navi-knob. A continuously rotating knob for adjusting the volume. Digital Accessory Connector (sDAC). Used for charging the battery when mounted to the radio, programming the radio and attachment of data accessories. -
Page 6: General Information
Every effort has been made to identify possible circumstances that might involve a potential hazard. Sepura recommends the use of tools, procedures and instructions in this service guide and those demonstrated during service training; however if alternatives are used, Sepura is not responsible for any damage to the product or personal injury that may result. -
Page 7: Product Warranty
If the product develops a fault during the warranty period, contact your service provider or Sepura Customer Returns Administrator (customer.returns@sepura.com) for information about warranty repairs. - Page 8 Any radio that has been tampered (warranty label damaged or removed) must be returned to Sepura. Customers returning a tampered product will be charged (fees payable) for the re- inspection of the product and application of a new warranty label.
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Page 9: Returns
“Contaminated Product Bio Hazard”. Products returned with missing parts The radio must be returned to Sepura with all parts fitted, with exception of the battery, antenna and associated accessories. When servicing the product, Sepura will replace any missing parts to ensure that the product is returned to the customer ready for operational use. -
Page 10: Disassembly/Assembly
1. Insert the base of the antenna into the radio's antenna connector. 2. Rotate the antenna in a clockwise direction until it is finger tight. Then apply another 1/4 turn in a clockwise direction. Do not over tighten. SC20 Series hand-portable radio... -
Page 11: Large Belt Clip
Large belt clip The large belt clip (part no. 300-01589) is used to attach the radio to a trouser belt. The belt clip is attached using the carrying aid attachment recess on the back of the radio. The belt clip does not need to be removed to charge the battery when using the 1+1 and 6+6 Battery Chargers;... -
Page 12: Klickfast Stud
1. Remove the battery. 2. Lift the spring. Failure to compress the spring sufficiently to remove the stud, will result in damage to your radio or the stud. 3. Slide the stud out of the carrying aid attachment recess. SC20 Series hand-portable radio... - Page 13 Fit the Klickfast stud 1. Remove the battery. 2. Slide the stud into the carrying aid attachment recess. 3. Slide until it clicks into place. 4. Fit the battery. Level 1 Service Guide...
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Page 14: Battery
Fit the battery 1. Check that the smartcard holder is secured before fitting the battery. 2. Insert the battery into the battery compartment. 3. Press the battery downwards until it clicks into position. Ensure the battery fits securely. SC20 Series hand-portable radio... -
Page 15: Smartcard
Smartcard If required by your Network Operator, the radio may be fitted with a smartcard to enable access to the network. Remove a smartcard Caution! If a belt clip is fitted to the radio, lift the belt clip before attempting to remove or fit the battery. - Page 16 3. Close the cover. Using your thumbs, press downward firmly on either side of the cover as shown to secure each tab. Caution! Ensure that the compartment cover is secured. Not securing the cover will affect the radio's IP rating. SC20 Series hand-portable radio...
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Page 17: Accessories
Accessories An audio accessory can be fitted to the Rugged Accessory Connector (sRAC) on the right-side of the radio or the Digital Accessory Connector (sDAC) at the bottom of the radio. Caution! If an audio accessory is not fitted to the Rugged Accessory Connector (sRAC), a cover (part no. - Page 18 1. Connect the accessory cable to the radio by inserting the hook on the accessory connector into the slot on the Digital Accessory Connector (sDAC). 2. Rotate the screw in a clockwise direction until the accessory is secured . Do not over tighten. SC20 Series hand-portable radio...
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Page 19: Cleaning
Cleaning Clean the product at the end of each shift to ensure that working parts remain clean and free from dust and debris. When cleaning the product, always check for signs of damage or worn parts. Always power off the radio and remove any accessories, such as the antenna, battery and audio accessories, before cleaning the radio. - Page 20 4. Dry the radio with a clean lint free cloth. NOTE: If the audio ports are blocked with heavy debris, tap the radio against the back of your hand whilst rinsing under running water. If the ports remain blocked contact your service provider or Sepura. SC20 Series hand-portable radio...
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Page 21: Specialist Cleaning
Contamination If the radio becomes contaminated, for example with blood or other body waste products, it must be decontaminated by a ‘specialist decontamination’ company. Sepura does not provide facilities to decontaminate any of its products. When the radio has been decontaminated, a Certificate of Decontamination is issued. - Page 22 2. Gently shake the radio to clear any water from behind the keypad. 3. Dry the radio with a clean lint free cloth. Allow the radio to dry before operating. Warning! Do not dry the radio using a microwave oven or with any other heating device. SC20 Series hand-portable radio...
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Page 23: Routine Maintenance
Sepura. External surfaces Periodic visual inspections of the product are recommended to check for any damage or wear to external parts, including penetrating scratches. -
Page 24: Battery
Only use Sepura approved antennas designed for use with this radio (see Spare parts list on page 1). Maintenance checks Power off the radio. Do not touch the antenna when the radio is powered on and transmitting. Perform the following checks: The antenna should be inspected regularly for any damage. -
Page 25: Encoder Knob (Navi-Knob)
Encoder knob (Navi-knob) The Encoder knob (8), operationally known as the Navi-knob, is used to adjust the volume and change the talkgroup selection. Maintenance checks Perform the following checks: Check that the knob is rotating freely. Check that the volume is adjusted when the knob is rotated. Keypad The keypad should be kept clean and in good working condition. -
Page 26: Replacement Parts
Replacement parts The radio has the following spare parts: SC20 Series hand-portable radio... -
Page 27: External Components
External components Item Part no. Description Technical data 300-00417 Antenna (Green). Extended Helical 380-430MHz 300-00418 Antenna (Green). 1/4 Wave 380-430MHz 300-00661 Antenna (Blue). Extended Helical 380-400MHz 300-00499 Antenna (Yellow). Extended Helical 407-473MHz 300-01031 Antenna (White). 1/4 Wave 410-430MHz 300-00662 Antenna (White). Compressed Helical 410-430MHz 300-01032 Antenna (Black). -
Page 28: Optional Accessories
Optional Accessories Accessory Part No. Lightweight Leather Case 300-01915 Heavy Duty Leather Case 300-01917 Nylon Holster 300-01916 Uniform Stud 300-10832 Belt Clip 300-01923 Shirt/pocket Clip 300-01922 Extended Belt Loop 300-00912 Shoulder Strap 300-00900 SC20 Series hand-portable radio... -
Page 29: Repairs
Repairs Repairs to the radio are limited to replacing external parts. Any part that requires replacement must be replaced with an identical genuine Sepura part, which can be purchased through the Sales Team or Order Entry Team. Read each procedure thoroughly. If you are not sure about the procedure, STOP and request further advise and training. -
Page 30: Encoder Knob (Navi-Knob)
It must be replaced if it is damaged or not rotating freely. If a new Encoder knob is fitted and the volume cannot be adjusted, there may be damage to an internal part. The radio must be returned to Sepura for repair. SC20 Series hand-portable radio... - Page 31 Remove the Encoder knob 1. Firmly hold the radio as shown. Using your thumb and finger to grip the Encoder knob, pull the knob off the spindle. Fit the Encoder knob Caution! The spindle on the radio and the Encoder knob are orientated. The flat side to spindle needs to match the flat side inside the knob as shown.
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Page 32: Colour Bar
2. Insert the tool at the bottom of the colour bar, above the keypad bezel as shown. 3. Place your other hand over the radio as shown—gripping the radio firmly whilst covering the colour bar. Holding your hand over the colour bar will prevent it ‘flying off’ when leverage is applied. SC20 Series hand-portable radio... - Page 33 Fit the colour bar 1. Insert the clip on the end of the colour bar into the recess on the Front Cover and then place the removal tool below the centre. 2. Press down on the opposite end of the colour bar to line up the clip with the recess. 3.
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Page 34: Keypad And Keypad Bezel
2. Repeat at the snap hook on the left-hand side of the keypad bezel, and then at the bottom of the Keypad. 3. Carefully peel the keypad bezel away from the radio front cover assembly starting at the top right-hand corner. Carefully lift the keypad) and remove. SC20 Series hand-portable radio... - Page 35 4. Inspect the keypad, paying particular attention to the keypad bezel lugs, after removal. If the lugs are damaged, the keypad bezel must be replaced. Fit the keypad and keypad bezel 1. Place the keypad onto the radio in the correct orientation. Lay the keypad bezel over the keypad.
- Page 36 SC20 Series hand-portable radio...
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Page 37: Notices
Please dispose of your waste product according to your national and local regulations. Contact your service provider or Sepura for information on how to return this product for waste disposal. - Page 38 This product is not authorised for general population, consumer or similar use. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. SC20 Series hand-portable radio...
- Page 39 @sepuraplc www.instagram.com/sepuraplc www.youtube.com/sepuraplc Contact Details Sepura Limited 9000 Cambridge Research Park Beach Drive, Waterbeach Cambridge, CB25 9TL United Kingdom www.sepura.com...
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