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The following guide is to assist anyone planning on using their Spire Payments terminal from home for
short or long term. The guide covers:
How to set up respective machines to their communications sources.
How to take a Cardholder Not Present payment.
How to manually download an update on the machine.
How to manually settle the machine.
The installation of your terminal will depend on how it communicates with
the banks, you can tell what model of terminal you have by looking at the
home screen of your terminal (i.e. when it says "Enter Amount to Start
Payment") and in the top right corner (pictured) you will see some symbols.
The symbols indicate the type of terminal you have:
Please now proceed to the section based on your communications type:
SPC-5 / SPC-50 Fixed Terminal
SPG-7 / SPW60 WIFI Terminal
SPG-7 / SPW70 Mobile Terminal
Spire Main Screen
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Summary of Contents for Spire SPG-7
- Page 1 The following guide is to assist anyone planning on using their Spire Payments terminal from home for short or long term. The guide covers: How to set up respective machines to their communications sources. How to take a Cardholder Not Present payment.
- Page 2 The Spire Fixed Terminal (hereafter just referred to as “the terminal”) can communicate via the internet or a telephone line, although the latter is more designed as a back-up rather than a main comms means, this guide will cover how to install both comms means.
- Page 3 The Spire WIFI Terminal (hereafter just referred to as “the terminal”) can communicate via the internet via your own WIFI router or a Netis Access Point sometimes provided with the machine as standard, this guide will cover how to install both comms means.
- Page 4 The terminal will now reboot on its own, please wait for it to fully restart and get to the “Enter Amount to Start Payment” screen. The Spire terminals show their current network connection at the top of the screen, it should display your home network name if it...
- Page 5 The Spire GPRS, or mobile, terminal (hereafter just referred to as “the terminal”) connect to the acquirer banks via a mobile phone signal. This terminal should not require any special setting up, so long as you are in a place where you get a mobile phone signal the machine should work.
- Page 6 Running a Cardhold Not Present transaction is pretty simple on a Spire terminal; you input the amount you want to charge the customer and press the green enter button (same as any other transaction). Once you see the “Please Present your Card” screen (pictured) start inputting the long card number from the front of the credit / debit card.
- Page 7 You should get a reciept print out saying it has completed a software update if everything was successful. Spire terminals are usually set to automatically settle themselves every day, however you may be prompted to complete a reconciliation (settlement) by the machine or by a member of Yorkshire Payments staff.
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