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Page 1 : SERVIPAY SARL 10 rue du Lavoir L-3358, Leudelange (+352)20 20 23 18 info@servipay.eu HELPLINE: (+352) 621 237 165 Your key numbers: TID:……………………. MID: 21…………….. Elavon technical department (+32)78 189 978 Elavon finance department (+352)800 27 865 Page 2 : User Guide S P I R E t e r m i n a ls S P w 5 0 , S P w 6 0 and S P w 7 0 RVIPAY...
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MAKE A REFUND Page 5 CLOSE THE DAY Page 6 PRINT A COPY Page 6 MAKE A DISTANCE SALE Page 7 Page 3 : MAKE A SALE 1. Insert the card into the reader. The reader will recognise the card type (VISA, Mastercard, Vpay, etc.) and display it on the screen.
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7. If the amount corresponds, select YES by pressing the GREEN BUTTON. If the transaction is cancelled, the terminal will print out the retailer's receipt. 8. If you press the GREEN BUTTON, the terminal will also print out the customer's receipt. Transactions can no longer be cancelled once the closure is complete.
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GREEN BUTTON. 6. The terminal will show you the total refund volume. Validate it by pressing the GREEN BUTTON. 7. The terminal will transfer all of the day’s transactions to the purchaser. This operation may take a couple of minutes. You can also set up an automatic closure to replace this manual operation.
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11. The terminal will ask for the customer’s postcode, you can skip this step by pressing the GREEN BUTTON. 12. The terminal will connect to the network, request authorisation and print out a retailer’s receipt only.
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