Troubleshooting - Instant Pot DUO PLUS Series User Manual

Troubleshooting

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Problem
Occasional clicking or
light cracking sound.
Difficulty closing the lid.
Difficulty opening the lid.
The inner pot is stuck
to the lid when the
multicooker is opened.
Possible reason
The sound of power switching and
expanding pressure board when
changing temperatures.
Bottom of the inner pot is wet.
Sealing ring is not properly installed.
Float valve is in the popped-up
position.
Contents in multicooker are still hot.
Contents may be under pressure. To avoid scalding injury,
DO NOT attempt to force the lid open.
Pressure inside the multicooker.
Float valve stuck in the popped-up
position due to food debris
or residue.
Cooling of the inner pot may create
suction, causing the inner pot to
adhere to the lid.
Try this
This is normal; no action needed.
Wipe exterior surfaces of the inner pot.
Make sure the heating element is dry
before inserting the inner pot back into the
multicooker base.
Reposition the sealing ring. Make sure it is
snug behind the sealing ring rack.
Gently press the float valve downward with
a long utensil.
Hold the quick release switch in the Vent
position as you lower the lid onto the
multicooker base slowly, allowing heat
to dissipate.
Release pressure according to recipe.
Only open the lid after the float valve
has dropped down.
Release pressure completely, then tap the
float valve gently with a long utensil.
Open the lid cautiously, then thoroughly
clean the float valve, surrounding area, and
lid before next use.
To release the vacuum, move the quick
release switch to the Vent position.
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