Glossary - AT&T SYSTEM 25 User Manual

Glossary

account code
entry
alarm
assigned button
assigned feature
attendant
attendant message
waiting
automatic
intercom
busy-to-idle
reminder
call
accountability
callback request
feature that allows you to assign account
codes to calls to charge them to specific
customers, clients, or business cases. This
feature can be either optional or mandatory.
feature that warns you of system problems.
button that may be assigned an optional
feature. It may be labeled with something
other than what appears in this guide.
optional feature that can be assigned to
your voice terminal by the System
Administrator.
As the Attendant, you are the person who
answers and directs calls coming into your
company.
feature that allows you to turn on message
lights at other voice terminals.
feature that allows two people to each have
a dedicated button for calling each other.
feature that automatically notifies you
when a person or outside line is available.
feature that allows you to make calls at
another voice terminal and charge them to
your PDC.
feature that allows you to request the use of
a busy station or outside line (trunk). The
system will signal your voice terminal when
the station or outside line is available. This
feature is also referred to Callback Queuing.
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