ADJUSTING A TRANSACTION Use the procedures below to change the amount for the
selected transaction.
Press Adjust
MMM DD, YY
HH:MM
SWIPE CUSTOMER CARD
Press 1 , 2 , 3 , 4 or 5 to select search method
1=INV
2=CARD
3=AMT
4=CLERK
5=SEQ
Key requested information and press Yes/Enter (i.e.
ADJUST
Invoice Number)
ENTER INVOICE NUMBER
Verify amount and press No/Clear to adjust the
TOTAL
$ 0.00
displayed transaction
CORRECT?
YES OR NO
Key new amount and press Yes/Enter
TOTAL
$ 0.00
NEW AMOUNT
$ 0.00
Verify new amount. Press Yes/Enter if total is
TOTAL
$ 0.00
CORRECT?
YES OR NO
correct, or No/Clear if incorrect.
Press Cancel to return to the idle prompt
TRANSACTION ACCEPTED
ENTER INVOICE NUMBER
AUTHORIZATION ONLY Use this function to authorize transaction without affecting the
batch..
Press Function
9 and Yes/Enter
MMM DD, YY
HH:MM
SWIPE CUSTOMER CARD
Swipe card or key card number and press Yes/Enter
AUTHORIZE
SWIPE CUSTOMER CARD
Press Yes/Enter for debit card or press
EDS
AUTHORIZE
CORRECT ? YES OR NO
No/Clear for credit card
Key expiration date and press Yes/Enter
VISA
AUTHORIZE
EXPIRATION DATE MMYY
Key amount and press Yes/Enter
VISA
AUTHORIZE
AMOUNT
$0.00
Tear slip and have customer sign the receipt. Press
TEAR NOW, PRESS ENTER
Yes/Enter for customer copy.
Press Cancel to return to the idle prompt
AVS CODE:
YYCC:X
APPROVAL
OK 000000
VIEW TOTALS Batch totals can be viewed at any time for the transactions in the current batch
Press Totals
MMM DD, YY
HH:MM
SWIPE CUSTOMER CARD
Press ← to view refund totals
TOTALS
SALES
00 ITEMS
$0.00
Press ← to view sale totals again. Press Cancel to
TOTALS
REFUND
exit
00 ITEMS
$0.00
PRE-SETTLEMENT INSTRUCTIONS
1. Place all transaction receipts in sequence number order. Run an adding
machine tape of the transactions.
2. Print appropriate report (see Print Reports instructions). Compare your totals to
the terminal report.
3. If your tape matches the terminal totals, proceed with the Settlement
instruction below. If your audit does not match the terminal totals, repeat
steps 1 and 2.
PRINT REPORTS Use this function to print a detail or totals report
Press Reports
MMM DD, YY
HH:MM
SWIPE CUSTOMER CARD
Press 1 , 2 , or 3 to select desired report, then follow
1=CLERK
2=AUDIT
additional prompts
3=SUMMARY
Report is printing
PRINT LIST
PRINTING, WAIT...
SETTLE Use this function at the end of each day to settle the batch for payment and clear your
terminal of transaction information.
Press Settle
MMM DD, YY
HH:MM
SWIPE CUSTOMER CARD
Press Yes/Enter to settle all hosts
SETTLE
HOST NUMBER
Verify net total and press Yes/Enter if total is correct
NET TOTAL
$XX.XX
CORRECT ? YES OR NO
or press No/Clear to exit
The transactions have been settled for payment. Press
SETTLE
Cancel to return to the idle prompt
OK000000000000
INDUSTRY INFORMATION
AVS (Address Verification Service) - A service designed to help reduce the possibility of
fraud on Manually Keyed transactions. The terminal will request the cardholder's billing
address and or zip code. Entry of both address and zip code may provide better protection
against fraud. If an "N" or an "X" is returned as one of the AVS codes, you may want to
consider whether you want to accept the transaction, requesting additional ID from the
customer or secure alternate means of payment. . If you don't accept it then you must go
back to void the transaction (see procedures for Adjust/Void Transaction). This information
is required by MasterCard ® and VISA ® to help your business qualify for the best rates.
Card Code Validation - A service designed to help reduce the possibility of fraud on Card Not
Present transactions. The 3 – 4 digit code printed on reverse italics on the signature stripe of the card
should be entered when prompted. If the code is not entered, the user will be required to indicate
why the prompt was bypassed.
Offline Sale – A captured transaction which does not dial out for authorization. Sometimes referred
to as a forced transaction. Voice approval should be obtained for all offline sales. Note: If Commercial
card processing is enabled, Commercial Card prompts will be displayed on all MasterCard and
VISA transactions.
Auto Close – Determines if the terminal will automatically dial the host (no user intervention required)
to settle the transaction for payment. Sometimes referred to as "Auto Settle" or "Terminal Initiated
Close" (TIC).
Electronic Commerce Indicator – ECI Sale is performed when entering transactions received
through the Internet or emails. Terminal will also prompt asking whether the website was
encrypted/secured.
Recurring Payments – Recurring payments is used when entering transaction which are ongoing
payments on a monthly basis
070803
N
ASHVILLE
HYPERCOM T7
Q
UICK
VOICE AUTHORIZATION NUMBERS
MC/VS
AX
DISCOVER
/NOVUS
DC/CB
OTHER
CUSTOMER SUPPORT
PROGRAMMING INFORMATION
Merchant Number __________________________________________________________
Merchant ID (MID) __________________________________________________________
Terminal ID (TID) ___________________________________________________________
Download Telephone Number _________________________________________________
Touch Tone or Rotary Dial ___________________________________________________
By choosing our terminal applications, you are taking advantage of industry leading Interactive
Technology, which helps ensure the integrity of your transaction flow. Merchant Services has taken
great care and effort to create applications that are robust and fast, yet easy to use. Our goal is to
continue this tradition by listening to you. If you have any suggestions on features or functionality of
our products, please e-mail us at
Suggestions@ProductEnhancements.com
Please note that this is not a customer service line. Your message may not be responded to, but
will be carefully read and considered as a potential
pc: 800350
© 2003 First Data Merchant Services Corporation. All rights reserved. All trademarks, service
marks and trade names referenced in this material are the property of their respective owners.
P
LATFORM
R
G
EFERENCE
UIDE
Retail
Application ID: 067
enhancement.
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