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Reference Information
Troubleshooting
8
If you are experiencing problems with your 601
1. Turn off the amplifier or receiver and check all the connections between the speakers and
the amplifier or receiver.
2. Check your amplifier or receiver owner's guide, since other components may be the
cause of the problem.
3. Use the chart below as troubleshooting guidelines. If this does not solve the problem,
contact your authorized Bose
enclosed in the product packaging for correct phone numbers.
Problem
Possible cause
One speaker
Amplifier or receiver
doesn't play, or
channel, speaker, or
sounds distorted.
speaker wire may be
defective.
Both speakers do
Amplifier or receiver
not play, or sound
may be defective.
distorted.
High sound volume
The automatic pro-
drops suddenly.
tection circuit has
activated to protect
the speakers from
electrical stress or
overload.
No bass or dimin-
Wiring may be out-
ished sound quality.
of-phase.
October 25, 2001
TM
speakers:
®
dealer to arrange for service. Refer to the address list
How to find out
Switch the LEFT and
RIGHT connections
on the back of your
speakers.
Disconnect the
amplifier or receiver
from the speakers.
Lower the volume. If
it returns to normal,
your speakers' auto-
matic protection cir-
cuit caused the
sudden drop. This
volume reduction
protects the speak-
ers from electronic
stress and overload.
Check connections.
They should be in
phase (+ to + and –
to –).
Solution
If the previously
"broken" speaker
now plays properly,
and the other one
does not, one chan-
nel in the amplifier
or receiver, or that
speaker wire is
probably defective.
If the original
speaker still does
not play properly,
call Bose or your
retailer to arrange
for service.
Reconnect the
speakers to another
amplifier or receiver
that works properly.
Return the volume
to a reasonable
level; avoid
extremely high vol-
ume settings.
Adjust connections,
if they are out of
phase.
AM257731_00_V.pdf
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