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Troubleshooting - Linde BOC Inogen One G3 Equipment Manual

Portable concentrators

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30
Portable concentrators. Equipment guide.
Service Soon
Service Soon
Service Soon
Sensor Fail
Sensor Fail
Sensor Fail
Inogen One
®
G5 medium priority alerts
The following medium priority alert messages
Medium Priority Alerts
Medium Priority Alerts
Medium Priority Alerts
are accompanied by a triple beep repeated
The following medium priority alerts are accompanied by a triple beep, repeated every
The following medium priority alerts are accompanied by a triple beep, repeated every
every 25 seconds, accompanied with a flashing
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a flashing yellow light.
25 seconds, and a flashing yellow light.
yellow light.
25 seconds, and a flashing yellow light.
Description
Description
Display Icons
Display Icons
Description
Display Icons
Description
Display icons
No Breath Detect
No Breath Detect
No Breath Detect
No Breath Detect
Check Cannula
Check Cannula
Check Cannula
Check Cannula
Oxygen Error
Oxygen Error
Oxygen Error
Oxygen Error
O2
O2
O2
Medium Priority Alerts (Continued)
Medium Priority Alerts (Continued)
O
Delivery
O2 Delivery
O2 Delivery
O2
O2
2
O2 Delivery
O2
Description
Display Icons
Error
Error
Error
Description
Display Icons
Error
Battery HOT
Battery HOT
Battery HOT
Warning
Warning
Warning
System Hot
System Hot
System Hot
Warning
Warning
Warning
High Priority Alerts
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
10 seconds and a flashing yellow light.
Description
Display Icons
Description
Display Icons
Battery Empty
Battery Empty
Attach Plug
Attach Plug
Battery HOT
minutes. Then, re-insert the battery into the
minutes. Then, re-insert the battery into the
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
Inogen One® G5. If the problem still persists,
Inogen One® G5. If the problem still persists,
contact your equipment provider.
contact your equipment provider.
contact your equipment provider.
The concentrator requires servicing at the
The concentrator requires servicing at the
The concentrator requires servicing at the
earliest convenience. The concentrator is
earliest convenience. The concentrator is
earliest convenience. The concentrator is
operating to specification and may continue to
operating to specification and may continue to
operating to specification and may continue to
be used. Contact your equipment provider to
be used. Contact your equipment provider to
be used. Contact your equipment provider to
arrange for service.
arrange for service.
arrange for service.
The concentrator's oxygen sensor has
The concentrator's oxygen sensor has
The concentrator's oxygen sensor has
malfunctioned. You may continue to use the
malfunctioned. You may continue to use the
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
concentrator. If the condition persists, contact
concentrator. If the condition persists, contact
your equipment provider.
your equipment provider.
your equipment provider.
Condition/Action/Explanation
Condition/Action/Explanation
Condition/Action/Explanation
Condition/action/explanation
Concentrator has not detected a breath for 60
Concentrator has not detected a breath for 60
Concentrator has not detected a breath for 60
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
seconds. Check that cannula is connected to
seconds. Check that cannula is connected to
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
concentrator, there are no kinks in tubing and
concentrator, there are no kinks in tubing and
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
cannula is positioned properly in your nose.
cannula is positioned properly in your nose.
cannula is positioned properly in your nose.
Oxygen output concentration has been below 50%
Oxygen output concentration has been below
Oxygen output concentration has been below
Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
50% for 10 minutes. If condition persists, switch
for 10 minutes. If condition persists, switch to your
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
to your backup oxygen source and contact your
backup oxygen source and contact your equipment
to your backup oxygen source and contact your
equipment provider to arrange for service.
equipment provider to arrange for service.
equipment provider to arrange for service.
provider to arrange for service.
A breath has been recognized, but proper oxygen
A breath has been recognized, but proper
A breath has been recognized, but proper
A breath has been recognized, but proper
Condition/Action/Explanation
oxygen delivery has not been detected.
oxygen delivery has not been detected.
delivery has not been detected.
Condition/Action/Explanation
oxygen delivery has not been detected.
Battery has exceeded temperature limit while
Battery has exceeded temperature limit while
Battery has exceeded temperature limit while
concentrator is running on battery power. If
concentrator is running on battery power.
concentrator is running on battery power.
possible, move concentrator to a cooler location
If possible, move concentrator to a cooler
If possible, move concentrator to a cooler
location or power unit with an external power
or power unit with an external power supply and
location or power unit with an external power
supply and remove battery. If condition
remove battery. If condition persists, contact your
supply and remove battery. If condition
persists, contact your equipment provider.
persists, contact your equipment provider.
equipment provider.
Concentrator temperature has exceeded
Concentrator temperature has exceeded
Concentrator temperature has exceeded
temperature limit. If possible move
temperature limit. If possible move concentrator
temperature limit. If possible move
concentrator to a cooler location. Ensure air
to a cooler location. Ensure air intake and outlet
concentrator to a cooler location. Ensure air
!
C
intake and outlet vents have clear access and
C
!
intake and outlet vents have clear access and
vents have clear access and particle filters are
particle filters are clean. If condition persists,
particle filters are clean. If condition persists,
clean. If condition persists, contact your equipment
contact your equipment provider.
contact your equipment provider.
provider.
Condition/Action/Explanation
Condition/Action/Explanation
Concentrator has insufficient battery power to
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
or exchange battery, then restart unit if
necessary by pressing On/Off button.
necessary by pressing On/Off button.
Battery has exceeded temperature limit while
Battery HOT
Battery HOT
Warning
Warning
System Hot
Warning
System Hot
System Hot
Warning
Warning
Inogen One® G5 high priority alerts
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
The following high priority alert messages
High Priority Alerts
High Priority Alerts
10 seconds and a flashing yellow light.
are accompanied by a five beep pattern
The following high priority alerts are accompanied by a five beep pattern, repeated every
The following high priority alerts are accompanied by a five beep pattern, repeated every
repeated every 10 seconds, accompanied
10 seconds and a flashing yellow light.
Description
10 seconds and a flashing yellow light.
with a flashing yellow light.
Battery Empty
Description
Description
Description
Attach Plug
Battery Empty
Battery Empty
Battery Empty
Attach Plug
Attach Plug
Attach Plug
Battery HOT
Battery HOT
Battery HOT
Battery HOT
System HOT
System HOT
System HOT
System HOT
High Priority Alerts (Continued)
16
16
16
High Priority Alerts (Continued)
Description
Description
System COLD
System COLD
System COLD
17
17
17
System Error
System Error
System Error

6. Troubleshooting

6. Troubleshooting
Problem
Problem
Any problem accompanied
If possible, move concentrator to a cooler
Battery has exceeded temperature limit while
Battery has exceeded temperature limit while
location or power unit with an external power
concentrator is running on battery power.
concentrator is running on battery power.
supply and remove battery. If condition
If possible, move concentrator to a cooler
If possible, move concentrator to a cooler
persists, contact your equipment provider.
location or power unit with an external power
location or power unit with an external power
supply and remove battery. If condition
supply and remove battery. If condition
Concentrator temperature has exceeded
persists, contact your equipment provider.
persists, contact your equipment provider.
temperature limit. If possible move
concentrator to a cooler location. Ensure air
Concentrator temperature has exceeded
Concentrator temperature has exceeded
!
C
intake and outlet vents have clear access and
temperature limit. If possible move
temperature limit. If possible move
particle filters are clean. If condition persists,
concentrator to a cooler location. Ensure air
concentrator to a cooler location. Ensure air
contact your equipment provider.
!
C
intake and outlet vents have clear access and
!
C
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
particle filters are clean. If condition persists,
contact your equipment provider.
contact your equipment provider.
Display Icons
Condition/Action/Explanation
Concentrator has insufficient battery power to
Display Icons
Condition/Action/Explanation
Display Icons
Condition/Action/Explanation
produce oxygen. Attach external power supply
Display icons
Condition/action/explanation
or exchange battery, then restart unit if
Concentrator has insufficient battery power to
Concentrator has insufficient battery power to
Concentrator has insufficient battery power to
necessary by pressing On/Off button.
produce oxygen. Attach external power supply
produce oxygen. Attach external power supply
produce oxygen. Attach external power supply or
or exchange battery, then restart unit if
or exchange battery, then restart unit if
exchange battery, then restart unit if necessary by
Battery has exceeded temperature limit while
necessary by pressing On/Off button.
necessary by pressing On/Off button.
concentrator is running on battery power.
pressing On/Off button.
Concentrator has stopped producing oxygen.
Battery has exceeded temperature limit while
Battery has exceeded temperature limit while
Battery has exceeded temperature limit while
If possible, move concentrator to a cooler
concentrator is running on battery power.
concentrator is running on battery power.
concentrator is running on battery power.
location, then turn power off and back on.
Concentrator has stopped producing oxygen.
Concentrator has stopped producing oxygen.
Concentrator has stopped producing oxygen. If
Ensure air intake and outlet vents have clear
If possible, move concentrator to a cooler
If possible, move concentrator to a cooler
possible, move concentrator to a cooler location,
access and particle filters are clean. If condition
location, then turn power off and back on.
location, then turn power off and back on.
persists, switch to a backup source of oxygen and
then turn power off and back on. Ensure air intake
Ensure air intake and outlet vents have clear
Ensure air intake and outlet vents have clear
contact your equipment provider.
access and particle filters are clean. If condition
and outlet vents have clear access and particle
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
persists, switch to a backup source of oxygen and
filters are clean. If condition persists, switch to
Concentrator temperature is too high and
contact your equipment provider.
contact your equipment provider.
a backup source of oxygen and contact your
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
equipment provider.
Concentrator temperature is too high and
Concentrator temperature is too high and
particle filters are clean. If condition
Concentrator temperature is too high and oxygen
oxygen production is shutting down. Ensure air
oxygen production is shutting down. Ensure air
persists, switch to a backup source of oxygen
intake and outlet vents have clear access and
intake and outlet vents have clear access and
production is shutting down. Ensure air intake and
and contact your equipment provider.
particle filters are clean. If condition
particle filters are clean. If condition
outlet vents have clear access and particle filters
persists, switch to a backup source of oxygen
persists, switch to a backup source of oxygen
are clean. If condition persists, switch to a backup
and contact your equipment provider.
and contact your equipment provider.
Display Icons
Condition/Action/Explanation
source of oxygen and contact your equipment
Display Icons
Condition/Action/Explanation
provider.
This may result from the concentrator being
This may result from the concentrator being stored
stored in a cold environment (below 0ºC (32ºF)).
This may result from the concentrator being
in a cold environment (below 0ºC (32ºF)). Move to
Move to a warmer environment to allow the
stored in a cold environment (below 0ºC (32ºF)).
unit to warm up before starting it. If condition
a warmer environment to allow the unit to warm
Move to a warmer environment to allow the
persists, switch to a backup source of oxygen
unit to warm up before starting it. If condition
up before starting it. If condition persists, switch
and contact your equipment provider.
persists, switch to a backup source of oxygen
to a backup source of oxygen and contact your
and contact your equipment provider.
equipment provider.
Concentrator has stopped producing oxygen
and is shutting down. You should:
Concentrator has stopped producing oxygen and is
Concentrator has stopped producing oxygen
1. Switch to backup oxygen source
and is shutting down. You should:
shutting down. You should:
2. Contact your equipment provider
1. Switch to backup oxygen source
1. Switch to backup oxygen source
2. Contact your equipment provider
2. Contact your equipment provider
Possible Cause
Recommended Solution
Possible Cause
Recommended Solution
Refer to Chapter 5
Refer to Chapter 5
Portable concentrators. Equipment guide.
31

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