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Portable concentrators. Equipment guide.
Inogen One
®
G3 medium priority alerts
The following medium priority alert messages are accompanied by a triple beep repeated
every 25 seconds, accompanied with a flashing red light.
Message display
Condition/action/explanation
and text
No breath detect check
Concentrator has not detected a breath for 60 seconds. Check
cannula
that cannula is connected to concentrator, there are no kinks in
tubing and cannula is positioned properly in your nose.
Oxygen error service
Oxygen output concentration has been below 50% for 10
needed
minutes. If condition persists, contact BOC Homecare on
0800 136 603
O
delivery error
A breath has been recognized, but proper oxygen delivery has
2
not been detected.
System error see manual
Concentrator is experiencing an error but is capable of continued
operation. Remove and re-insert battery and/or check external
power supply connections. If condition persists, contact BOC
Homecare on
Battery HOT warning
Battery has exceeded temperature limit while concentrator is
running on battery power. If possible, move concentrator to a
cooler location or power unit with an external power supply and
remove battery. If condition persists, contact BOC Homecare on
0800 136
603.
to report fault and arrange repair/replacement.
0800 136
603.
Inogen One
®
G3 high priority alerts
The following high priority alert messages
are accompanied by a five beep pattern
repeated every 10 seconds, accompanied
with a flashing red light.
Message display
Condition/action/explanation
and text
Battery empty
Concentrator has insufficient battery power to produce oxygen.
attach plug
Attach external power supply or exchange battery, then restart unit
if necessary by pressing ON/OFF button.
Battery HOT
Battery has exceeded temperature limit while concentrator is
shut down
running on battery power. Concentrator has stopped producing
oxygen. If possible, move concentrator to a cooler location, then
turn power off then back on. Ensure air intake and outlet vents have
clear access and particle filters are clean. If condition persists,
contact BOC Homecare on
System HOT
Concentrator temperature is too high and oxygen production is
shut down
shutting down. Ensure air intake and outlet vents have clear access
and particle filters are clean. If condition persists, contact BOC
Homecare on
System COLD
This may result from the concentrator being stored in a COLD
shut down
enviroment (below 0ºC (32ºF). Move to a warmer enviroment to
allow the unit to warm up before starting it. If condition persists,
contact BOC Homecare on
Error (###)
Concentrator has stopped producing oxygen and is shutting down.
service needed
You should:
1. Note error number
2. Contact BOC Homecare on
Portable concentrators. Equipment guide.
0800 136
603.
0800 136
603.
0800 136
603.
0800 136
603.
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