After-Sales Service - Waterman SF 122 Operating And Assembly Instructions Manual

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Assembly and operating instructions manual (25 pages)

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Dear customer,

Thank you very much for purchasing one of our products. Our products are subject to a strict final

quality control. Nevertheless, it cannot be ruled out that malfunctions or faults may occur. Should the

product you have purchased unexpectedly fail to operate perfectly or otherwise prove defective,

please consult our after-sales service directly.

Our after-sales service will naturally also remain at your disposal even after expiry of the warranty

period.

Warranty

Please note the following in asserting warranty claims:

We offer a warranty for a period of 2 years from purchase of the product. During this period, we

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vouch that the article supplied by us is free from manufacturing and/or material defects.

Our obligation under the warranty does not cover defects, faults or damage arising from improper

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or violent use by the customer or third persons not belonging to our sphere or responsibility.

The same shall apply in cases of failure to follow the operating or maintenance instructions, in

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cases of overstressing

or other interventions to the goods supplied and likewise if modifications have been made to

articles supplied by us, parts have been replaced or consumables that do not meet the original

specifications have been used for these goods.

Claims on the part of the customer for damages, e.g. owing to non-performance, culpability at

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conclusion of contract, infringement of subsidiary undertakings, for consequential damages

caused by defect, as a result of tortuous act and other legal grounds are excluded. This shall not

apply to liability resulting from the absence of an assured feature, owing to deliberate action or

gross negligence.

In particular, no compensation will be made for water and chemicals requiring drainage owing to

lack of watertightness of a pool.

We kindly request your understanding that strict observance of the respective assembly instructions

and installation instructions is the prerequisite for granting of a warranty claim.

The warranty claim covers in detail:

Pumps/filtration systems:

Miscellaneous:

Please complete the following "Notification of Complaint" in full and send it

You can also fill in the form directly on the Internet on the web pages

www.waterman-pool.com.

Should you wish to assert a warranty claim, we also require a copy of the till receipt for after-sales

service.