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114 Online Services ›
Shop
Further information on online updates, their availabil-
ity in the respective countries, on supported vehicles
and Infotainment systems can be found on the fol-
lowing website.
http://go.skoda.eu/online-system-update
▶
If the download of the update is postponed, the
next time the ignition and Infotainment are switched
on, the option to download the update will be once
again offered.
Operation
Download the update
›
Turn on the ignition and switch on Infotainment.
›
Follow the instructions and information displayed
on the Infotainment screen.
›
Confirm the download in the Infotainment.
The download process can be cancelled at any time.
When the ignition is switched on again, the down-
load process is automatically restored.
The download time depends on the speed and quali-
ty of the mobile network, the file size, and the type
of update.
Install the update
WARNING
The connectivity control unit (OCU) or Infotainment
may not function during installation.
In this event, there are no emergency calls, no auto-
matic emergency calls in the event of an accident
and none of the ŠKODA ConnectServices will be
available.
›
Install the update while the vehicle is stationary.
›
Park the vehicle safely.
›
Switch off the ignition.
›
Confirm the software installation on the Infotain-
ment screen.
The vehicle can be left while the installation contin-
ues.
›
Switch on the ignition and Infotainment after in-
stallation or return to the vehicle.
›
Check the message regarding successful installa-
tion on the Infotainment screen.
The emergency call indicator light does not light
up during installation.
After a successful installation, the emergency call
indicator lamp lights up green.
Conditions
The following conditions must be met for a success-
ful update.
✓ The ignition and the Infotainment are switched
on.
✓ The ŠKODA Connect services are active.
✓ The vehicle is within range of a mobile network,
through which the connection to ŠKODA Con-
nect Services is ensured.
✓ The online update is available in the relevant
country.
✓ The charge state of the vehicle battery is suffi-
cient.
Self-help
If any of the following events occur while download-
ing the update or during installation, please contact a
service provider.
A message appears in the Infotainment screen re-
▶
garding an incorrect download or installation of the
update.
The Infotainment screen goes out after switching
▶
on.
The emergency call indicator lamp lights up red.
▶
Shop
Usage
In Infotainment in the Shop menu, the following ac-
tivities can be carried out.
Order new functions and services.
▶
Extend purchased functions and services.
▶
Buy subsequent ŠKODA Connect data plans.
▶
Devices connected via Wi-Fi can also access the
data plans.
Further information on the data plans can be found
on the following website.
▶
https://skoda.cubictelecom.com
The functions and services can be subject to a run-
time limitation or even be unlimited.
The functions and services that are purchased are
available to all vehicle users.
The functions and services can also be retrofitted on
the ŠKODA Connect portal website.
Overview
›
Tap on
.
›
Select the desired function or service from the list
that is displayed.
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