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Interlogix Concord Installation Guide - Verizon VoLTE
The LTE Module for Concord 4 enables wireless reporting of all alarms and other system events from the Interlogix
Concord 4 control panel using the LTE wireless cellular network. The module can be used as the primary
communication path for all alarm signaling, or as a backup to a telephone line connection to the central monitoring
station. The wireless alarm signaling and routing service is operated by Alarm.com. The Concord 4 LTE module also
features integrated support for Alarm.com's emPowerTM solution with built-in Z-Wave capabilities.
The module interfaces with the Concord panel data bus and is powered by the panel battery or an auxiliary 12 VDC
power supply. Status LEDs on the LTE module indicate bus and cellular network communications.
Compatibility
The module can be used on Concord 4.0 and higher to enable Alarm.com's interactive suite of services. This module is
not compatible with Concord 3.x panels or below.
Specifications
Compatibility
Power requirements
Cellular network
Power/data bus
Indicators
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst...
Concord panels with software versions 4.0 and higher
12 V nominal, 65 mA (continuous) 1600 mA
(instantaneous peaks) maximum (from panel or
auxiliary power
supply)
Verizon LTE
One 4-wire SuperBus 2000 auto addressing
power communication data
bus
One module/panel communication status LED, one
module power LED, one automation LED, three wireless
communication status LEDs
Updated: Wed, 04 Mar 2020 15:12:44 GMT
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Related Manuals for Alarm.Com Knowledge Base Verizon VoLTE
Summary of Contents for Alarm.Com Knowledge Base Verizon VoLTE
- Page 1 Status LEDs on the LTE module indicate bus and cellular network communications. Compatibility The module can be used on Concord 4.0 and higher to enable Alarm.com’s interactive suite of services. This module is not compatible with Concord 3.x panels or below.
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Page 2: Components Description
-30 to 140°F (-34 to 60°C) Humidity 90% relative humidity non-condensing Case color Belgian gray Case material High-impact, ABS plastic Main module components Components description Component Function Indicates module power PWR LED status. https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT... - Page 3 A 15-digit number found on the module. Serial number Required for LTE SIM Card communication. Module status LED functions For more information, see Module status LEDs. The following image is where the L1-L5 status LEDs are found: https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT...
- Page 4 LTE radio. LTE signal level LED: L4 flashes zero to five times indicating the module signal strength, or toggles on/off when communicating with the Alarm.com servers. Z-Wave Error LED: Fore more information, see LED L5 (yellow).
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Page 5: Account Creation
Before installing the Alarm.com LTE Module in a Concord system, a new customer account needs to be created with Alarm.com. It is recommended to creating the account at least 24 hours in advance of installation to ensure that the radio is activated prior to installation. -
Page 6: Module Installation
LTE signal strength level (where five is the strongest signal). Note: Alarm.com recommends a signal level of two or higher for proper operation of the LTE Module. • Avoid mounting the module in areas with excessive metal or electrical wiring, such as furnace or utility rooms. - Page 7 3. For optimal signal strength the antennas should be placed as far away from the module as possible and as far away from each other as possible, as shown in the Figure 4. Figure 4: Antenna connections https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT...
- Page 8 1. Slide the reed switch into the plastic holder on the module back plate. 2. Connect a UL Listed reed switch (with a 2 KΩ EOL resistor 01-022) to the module zone input or to any unused hardwired input on the panel. https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT...
- Page 9 3. Enter installer program mode and turn off the Access Code Lock feature (Security menu). This must be set to off for the system to communicate with Alarm.com. The module PWR LED should turn on. After a few seconds, the module BUS and AUTO LEDs should flash to indicate successful communication with the panel.
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Page 10: Gateway Status Leds
Blinks: The first message is being sent by the module. Green LED Off: The LED is off as soon as Alarm.com receives a message from the module (off most of the time). Blinks: A message is being sent by the module. - Page 11 Blinks Blinks currently sending message. Module out of range, first message Blinks sent, not currently sending message. Module out of range, sending Blinks Blinks Blinks first message, currently sending message. https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT...
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Page 12: Module Status Leds
The module is registered on the LTE network but could not connect with Alarm.com. Contact Alarm.com Technical Support. https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT... -
Page 13: Led L2 (Yellow)
(System Programming - 0003) for module to communicate. If it persists, the account may have been set up incorrectly. Contact Alarm.com Technical Support. You will be asked to check the serial number of the module. LED L2 (yellow) L2 flashes with every communication between the module and the panel. - Page 14 L3 flashes with every communication between the module and its radio unit in Idle Mode, and with every communication with Alarm.com in Connected Mode. In PowerSave Mode, this LED flashes in unison with LED L2. LED L4 (green or yellow) L4 indicates the LTE signal level as a number of flashes (zero to five bars).
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Page 15: Led L5 (Yellow)
• The module just powered up. • There is no LTE coverage in the area. Alarm.com recommends a steady signal level of two or higher for proper operation of the module. In Connected Mode, the LED toggles on and off. -
Page 16: Power Save
L5 – Inactive Connected In Connected Mode, the module is connected to the Alarm.com servers and reported an alarm or other condition. The module stays in Connected Mode for at least six minutes after the last message is exchanged. Entering Installer Programming mode will cause the module to go into Idle Mode. - Page 17 Sensors 94, 95, 96 If sensors 94, 95, and 96 are not learned in, after doing a manual phone test, the text for these sensors will display important information for troubleshooting purposes. Alarm.com Technical Support staff may request this information during service calls.
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Page 18: Fcc Compliance
FCC compliance Changes or modifications not expressly approved by Alarm.com can void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. - Page 19 This device contains FCC ID: RI7LE910SV, IC: 5131A-LE910SV https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst… Updated: Wed, 04 Mar 2020 15:12:44 GMT...
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