Troubleshooting - New Comfort O3-1000 Owner's Manual

TROUBLESHOOTING GUIDE
Indicators of Operation:
Ozone switch to be operated when the room is unoccupied. Open the door
and window when you return to the room if Ozone operated for several
hours. After the Ozone is turned off allow one hour of open window
circulation before returning to the room for full occupation.
Troubleshooting – What to look for first:
1. I have plugged in the unit, turned the power switch to "On" and nothing is
happening. What's wrong?
Make sure the electrical outlet is capable of providing power to the
unit.
Check the back cover located at the back of the unit to make sure the
power cord is fully pushed in all the way and snapped into place.
Check to see if the proper fuse is installed and that it is serviceable.
Ensure that the fuse cap is completely seated and secured in its
receptacle.
Be sure the cord is fully plugged into unit.
2. The fan is operating but the unit won't produce any ozone. What's wrong?
Check the air purifier plate(s) for serviceability. If they are cracked or

broken, the plate(s) will require replacement.
Ensure maintenance procedures required for the O3/1000,O3/1000B

air purifier plate have been performed (i.e. washing the Ozone
plates).
Aside from steps above, do not attempt to disassemble the unit due to

the Limited Warranty of the product.
3. The unit has a burning smell, and/or appears to be arcing or sparking.
Remove and clean the ozone plates and reinstall. If problems persist

replace ozone plates.
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