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SpectraLink Versity 95 Series Technical Bulletin

SpectraLink Versity 95 Series Technical Bulletin

Battery contacts
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Technical Bulletin CS-19-10
Versity Battery Contacts
This technical bulletin explains how to avoid damaging battery contacts in the Versity product,
troubleshooting a device that won't power on, and remediating bent contacts.
System Affected
All Spectralink Versity products
Description
Although Versity is a rugged smartphone platform, when the battery is removed from the
handset, the battery contacts within the handset can be damaged. Take special care to not
touch, compress or come into contact with the battery contacts in any way or damage may
occur.
Figure 1 - Battery contact location in battery compartment

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Summary of Contents for SpectraLink Versity 95 Series

  • Page 1 This technical bulletin explains how to avoid damaging battery contacts in the Versity product, troubleshooting a device that won’t power on, and remediating bent contacts. System Affected All Spectralink Versity products Description Although Versity is a rugged smartphone platform, when the battery is removed from the handset, the battery contacts within the handset can be damaged.
  • Page 2 Technical Bulletin CS-19-10 Versity Battery Contacts Symptoms of Damaged Battery Contacts It is very important the Versity battery contact “fingers” make proper contact with the battery contacts. Deformation of the fingers can result in several operational issues, these may include: •...
  • Page 3: Correct Procedure

    Technical Bulletin CS-19-10 Versity Battery Contacts Correct Procedure Correct Battery Insertion Procedure The recommended insertion method: Locate the two battery tabs on the top edge of the battery; locate the two cavities in the battery compartment wall closest to the top of the device. Figure 3 Battery Tabs Figure 4 Battery Compartment Cavities CS-19-10 Versity Battery Contacts.rh4.docx...
  • Page 4 Technical Bulletin CS-19-10 Versity Battery Contacts Orient the battery at an angle approximately 45-60 degrees to the Versity battery compartment, i.e. the battery edge with the two plastic tabs should point towards the two cavities in the battery compartment wall closest to the top of the device. Figure 5 Insert battery at an angle Insert the battery tabs directly into the into the battery compartment cavities, aligning the two plastic extrusions with the two cavities located in the battery compartment.
  • Page 5 Technical Bulletin CS-19-10 Versity Battery Contacts Figure 7 - Pivot battery into compartment Apply downward pressure using your finger over the battery clip until you feel (and hear) the battery clip snap into place. Figure 8 - Apply gentle pressure to activate battery clip Correct Battery Removal Procedure Battery removal follows a reversed but similar procedure to battery insertion.
  • Page 6 Versity battery contacts. Considerations when using Belt Clips If a Versity device has a Spectralink belt clip installed then the user should actuate the clip, i.e. depress the clip lever, during battery removal or insertion. This action moves the clip away from the battery compartment, creating more room for insertion or removal, and makes it less likely CS-19-10 Versity Battery Contacts.rh4.docx...
  • Page 7 If the Versity battery contacts are visibly damaged, the official recommendation is to return the device using your RMA process to Spectralink for a repair. This repair likely will not be covered under warranty. Depending on how you purchased the devices, the RMA process may be via your reseller.
  • Page 8 Product Support Spectralink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-800-775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
  • Page 9 Technical Bulletin CS-19-10 Versity Battery Contacts Document Status Sheet Document Control Number: CS-19-10 Document Title: Versity Battery Contacts Revision History: I01 – Released November 14, 2019 I02 – Released June 24, 2020 I03 – Released Date: November 14, 2019 Status: ☐Draft ☒Issued ☐Closed Distribution Status: ☐Author Only...
  • Page 10 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.