Troubleshooting - Shure Performance Gear Manual

Troubleshooting

Issue LED Status
No sound or Transmitter Power/
faint sound Mute LED on,
receiver LEDs on
Receiver Channel
Display off
Transmitter LED
glowing
or flashing red
Transmitter LED off
Distortion or unwanted noise bursts
Sound level different from cabled
guitar or microphone, or when
using different guitars
Cannot turn Transmitter LED
transmitter on flashing red
Solution
• Perform transmitter setup.
• Verify all sound system connections.
• Adjust transmitter gain.
• Make sure AC adapter is securely
plugged into electrical outlet and into
POWER connector on rear panel of
receiver.
• Make sure AC electrical outlet works
and is supplying proper voltage.
• Replace transmitter battery.
• Turn transmitter on.
• Make sure the +/– indicators on
battery match transmitter terminals.
• Insert fresh battery.
• Remove nearby sources of RF
interference (CD players, computers,
cell phones, digital effects, in-ear
monitor systems, etc.)
• Select a new channel for both receiver
and transmitter.
• Reduce transmitter gain.
• Replace transmitter battery.
• If using multiple systems, change the
channel of one of the active systems.
• Adjust transmitter gain as necessary.
• Replace transmitter battery.