Updating The Transmitter; Managing Your System With Shure Software; Troubleshooting - Shure ULXD1-V50 Manual

Once the download is complete, the receiver automatically begins the firmware update, which overwrites the existing firmware.
1. Open the Shure Update Utility.
2. Click the update button (for example, 5 Updates Available) to view new firmware versions available to download.
3. Select the updates and click Download. The new downloads are added to the Firmware tab, making them available to
install on the device hardware.
4. Connect the receiver and computer to the same network.
5. From the Update Devices tab, download the latest firmware to the receiver.
For more information on the Shure Update Utility, visit the

Updating the Transmitter

1. To upload the firmware to the transmitter, go to DEVICE UTILITIES > TX FW UPDATE on the receiver.
2. Place the transmitter on its side and align the IR ports.
3. Press ENTER on the receiver to begin the download to the transmitter. IR ports must be aligned for the entire down­
load, which can take 50 seconds or longer.

Managing Your System with Shure Software

Wireless Workbench
Manage every facet of wireless system performance, from pre­show planning to live channel monitoring, with Wireless Work­
bench.
• Visit the Wireless Workbench page
• Visit the Workbench help page
™
ShurePlus Channels Application
Monitor the key elements of your wireless operation on a mobile device over Wi-Fi with ShurePlus Channels. Use alongside
Wireless Workbench or as a stand-alone application for less complex coordination needs.
• Visit the Channels page
• Visit the Channels user guide

Troubleshooting

Issue
No sound
Faint sound or distortion
Lack of range, unwanted noise bursts, or dropouts
Cannot turn transmitter off or change frequency settings, or can't pro-
gram receiver
Encryption error message
®
to download Workbench.
to learn how to use Workbench with your system.
to download ShurePlus Channels.
to learn how to use Channels with your system.
Shure Update Utility user guide.
See Solution...
Power, Cables, or RF
Gain
RF
Interface locks
Encryption Mismatch
Shure Incorporated
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