Troubleshooting - Husqvarna Viking Designer Sapphire 85 User Manual

Troubleshooting

In this troubleshooting guide you will find solutions to the
problems you may have with your machine. For further
information please contact your local authorized
General Problems
Bobbin alarm does not work
Thread cutter does not cut the thread
Fabric does not feed
Wrong stitch, irregular or narrow stitch
The needle breaks
The machine will not sew
Poor sewing/embroidery result
The sewing and embroidery machine screen and/or function
buttons do not respond to touch
When sewing in heavy and/or dense fabrics the machine
emits a distinct sound different from the sound normally
generated when sewing.
The Machine Skips Stitches
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
HUSQVARNA® VIKING® retailer who will be happy to
help you.
Clean lint from bobbin area and use only the original
HUSQVARNA® VIKING® bobbins approved for this
model.
Remove needle plate and clean lint from bobbin area.
Enable automatic thread cutter in the settings menu.
Make sure the machine is not set for free motion sewing.
Make sure the feed teeth are not set to down in the settings
menu.
Deactivate twin needle or stitch width safety in the settings
menu.
Insert needle correctly as described, see Changing the Needle,
page 29.
Use a needle suitable for selected fabric. See Selecting Correct
Thread/Needle Combination, page 31.
Check that all plugs are securely inserted into the machine
and the wall socket.
Use only accessories designed for your DESIGNER
SAPPHIRE™ 85 machine.
Follow the on-screen recommendations.
The sockets and function buttons on the machine can be
sensitive to static electricity. If the screen does not respond to
touch, turn the machine OFF and then ON again. If the
problem persists, contact your authorized HUSQVARNA®
VIKING® retailer.
The sound is not an indication of malfunction. The machine
is equipped with a pulsating needle piercing feature that helps
the needle to penetrate heavy and/or dense fabrics. The
sound is caused when the presser foot and fabric lift with the
needle. Increase the presser foot pressure to prevent the foot
from lifting.
If the sound does not seem to be related to the pulsating
needle piercing feature, contact your authorized
HUSQVARNA® VIKING® retailer for service.
Insert needle correctly as described, see Changing the Needle,
page 29.
Use needle system 130/705 H.
Use a needle suitable for selected fabric and thread. See
Selecting Correct Thread/Needle Combination, page 31.
Insert a new needle.
Remove the thread completely and rethread the machine, see
Horizontal Spool Pin, page 29.
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