Troubleshooting Connectivity; Service; Non-Original Parts And Accessories - Husqvarna Viking Designer Sapphire 85 User Manual

Troubleshooting Connectivity

The Machine Cannot Connect to a WiFi Network
The machine will not connect to a WiFi network
The machine has no Internet connection
The WiFi network is password protected
The Machine Cannot Synchronize with the mySewnet™ Cloud
The machine cannot synchronize files with the mySewnet™
cloud

Service

Have Your Sewing Machine Serviced Regularly by Your Local Authorized Retailer!
If you have followed this troubleshooting information and
still have problems, contact your retailer. It may be helpful to
bring the fabric, thread and stabilizer you are using with you.
If you have a stitch out that shows the problem, please bring
that as well. A sewing sample will often give better
information than words and help your technician diagnose
the problem.

Non-Original Parts and Accessories

The warranty does not cover any defect or damage caused by
use of non-original accessories or parts.
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Make sure that WiFi is enabled on your machine. Touch the
WiFi button on the top bar or go to WiFi settings.
Make sure that the machine detects a signal from your WiFi
network. If there is no signal, move the machine closer to the
WiFi router.
Make sure you have selected your WiFi network.
Make sure that your WiFi router has access to the Internet.
Make sure that you have selected your WiFi network and
entered the correct password. If you do not know the
password, contact the administrator of your network.
Make sure that you have a working WiFi connection.
Make sure that you have signed in to your mySewnet™ account.
New mySewnet™ accounts are registered in the machine or at
husqvarnaviking.mysewnet.com
Make sure that there is available space on the mySewnet™
cloud.
If the mySewnet™ cloud is not accessible although you have
checked the WiFi connection, the server could temporarily be
unavailable. Please try again later.
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