Information Code - Samsung MG23H3115G Series Owner's Instructions & Cooking Manual

Problem
There is a bad smell Food residue or plastic
coming from inside has melted and stuck to
the oven. the interior.
The oven does not The oven door is
cook properly. frequently opened during
cooking.
The oven controls are not
correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size of
cookware is used.
Steam
I can hear water Water is heated using the
boiling during steam heater.
Vapour cooking
There is an unusual Water is being removed
sound when I stop from inside the steam
Vapour cooking. heater after Vapour
cooking has finished.
Steam does not The water supply tank is
come out. not installed.
There is no water in the
water supply tank.
MG23H3115NK_SM_DE68-04486A-01_MS+ZH+EN.indb 36
Cause Action
Use the steam function
and then wipe with a dry
cloth. You can put a lemon
slice inside and run the
oven to remove the odour
more quickly.
If you open the door
often, the interior
temperature will be
lowered and this may
affect the results of your
cooking.
Correctly set the oven
controls and try again.
Correctly insert the
accessories.
Use suitable cookware
with flat bottoms.
This is not an oven
malfunction.
This is not an oven
malfunction.
Make sure the water
supply tank is correctly
installed.
Fill the tank with water
and try again.

INFORMATION CODE

Code Description
Control buttons are
C-d0
pressed over 10
seconds.
If the suggested solution does not solve the problem, contact your local
SAMSUNG Customer Care Centre.
English - 36
Action
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off
the microwave oven over 30
seconds and try setting again. If
it appears again, call your local
SAMSUNG Customer Care Centre.
2019-09-10 2:34:44