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If you need service or
assistance,
we su
7
gest you
follow these fours eps:
1. Before calling
for service*
. . .
Performance
problems
are somettmes
caused
by
little things
you can correct
wlthout
tools
Before
you
call for service.
check
this list
If your refrigerator
will not operate:
l
Is the electric
cord
plugged
In7
l
Is a fuse blown
or a circuit
breaker
tripped?
l
Is the Temperature
Control
dial turned
ON'
If your ice maker
will not operate:
l
Has the freezer
had enough
time to get cold7
With
a new refrigerator,
this might
take
overntght
l
Is the slgnal
arm In the down
posItIon
l
Is the switch
moved
to ON?
l
Is the water
valve
turned
on. and
IS
water
getting
to the Ice maker'
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behind
the refrigerator
mak-
Ing noise when
the refrigerator
IS
runnIngi,
l
New
features
on your
new
refrigerator
make
new
sounds
You may
be hearing
air flowtng
from
the
fans,
timer
clicks
for the defrosting
cycle.
defrost
water
draining
Into the defrost
pan
If you have
an
Ice maker,
you will hear
water
fill the molds
and
the ice drop
into the bin
If there is water
in the defrost
pan:
l
In hot, muggy
weather,
this IS normal
The pan
can
even
be half full Make
sure the refrigerator
IS level
so the pan doesn't
overflow
If the light doesnY
work:
l
Check
fuses and
circuit
breakers
Make
sure It's
plugged
In
l
The bulb
may
be burned
out
Unplug
the refrlger-
ator
remove
the light shield,
replace
the bulb
with
an appliance
bulb
no larger
than
40 watts
Re-
place
the light shield
and
plug
In the cord
If the motor seems to run too much:
l
Is the condenser.
behind
the base
grill. free of dust
and
Ilnt'
l
On hot days.
or If the room
IS worm.
the
motor
naturally
runs longer
l
If the door
has been
opened
a lot. or If a large
amount
of food
has been
put In. the motor
WIII run
longer
to cool
down
the lnterlor
Remember:
Motor
running
t/me depends
on dlf-
ferent
things
number
of door
openings.
amount
of
food
stored,
temperature
of the room.
setting
of the
controls
And,
your
new
refrtgerator
may
be
larger
than
your
old one so it has more
space
to be cooled.
It
also
has a regular
freezer
Instead
of a frozen
food
compartment
All this means
better
refrigeration
and
may require
more running
time than your old one
Part No. 942905
2. If you need assistance*
. . .
Call
Whlrlpool
COOL-LINE"
service
assis-
tance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and
talk
with
one
of our trained
Consultants
The
Consultant
can Instruct
you In how to obtain
satisfac-
tory
operation
from
your
appliance
or, if service
IS
necessary,
recommend
a qualified
service
com-
pany
in your area.
3. If you need service*...
WhIrlpool
has a na-
tionwide
network
of
franchtsed
TECH-CARE
*
Servtce
Companies.
TECH-CARE
service
1
technicians
are tralned
to
fulfill
the
product
warranty
and
provide
after-warranty
service,
1 FRANcHlSED
SERVKE
1 anywhere
in the United
States.
To
locate
TECH-CARE
service
in your area,
call our COOL-LINE
service
assistance
telephone
number
(see Step 2) or
look in your telephone
directory
Yellow
Pages
under.
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
L REPAIR
MAJOR--REPAIRING
8 PARTS
WHlALPOOLAPPLlANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARE
SERVICE
FRANCHISEDTECH
CARESERVICF
SEH\'If'I;
row/l4
V1E.S
SERI',~'E
f'OW1J.4 V/E,5
XYLSERVICECO
XYLSERVICE CO
123 Maple
999 9999
123 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH
CARESERVICE
.SEH\.,C
E ('O.M/'.\
V16.S
XYZSERVICECO
123 Maple
999 9999
4. If you have a problem*...
Call
our COOL-LINE
service
assistance
telephone
number
(see Step 2) and talk with one of our Consul-
tants, or if you prefer,
write to:
Mr Guy Turner, Vice
President
WhIrlpool
Corporation
Administrative
Center
2000 US-33 North
Benton
Harbor,
Ml 49022
If you
must call
or write,
please
provide.
model
number,
serial
number,
date
of purchase,
and
a
complete
description
of the problem.
This informa-
tion
IS needed
in order
to better
respond
to your
request
for assistance.
0
FSP
IS o regIstered
trademark
of Whirlpool
Corporation
for quality
parts
Look
for this symbol
of quality
whenever
you
need
o replacement
FSP
pari
for your
WhIrlpool
appliance
FSP
replacement
parts
~111 fll right
and
work
right
R
because
they
ore made
lo the some
exacllng
speclflcatlons
used
to build
every
new
WhIrlpool
oppltance
Benlon Harbor, Michigan. Automatic Washers, Clothes Dryers,
Freezers,
Aelrigerator-Freezers.
Ice Makers,
Dishwashers,
Built-in Ovens and Surlace Unils, Ranges, Microwave
Ovens,
Compactors.
Room Air Conditioners,
Dehumldillers.
Central
Healing and Air Conditioning Systems.
Printed
in U.S.A.
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