Whirlpool TGS325G Troubleshooting Manual page 30

Whirlpool self-cleaning gas range use & care tgs325g
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TROUBESHOOTINC
-
Most cooking problems often are caused by little things you can find and fix without tools of any kind.
Check the lists below and on the next page before calling for assistance or service. If you still need
help, see "Requesting
Assistance
or Service" on page 32.
PROBLEM
Nothing works
1
CAUSE
I
I
l
The range is not plugged into a properly grounded outlet (120~ polarized).
1
l
The range is not properly connected to the gas supply. Contact an authorized
service technician
to reconnect the range to the gas supply. (See the Installa-
tion Instructions.)
l
You have blown a household fuse or tripped a circuit breaker.
I
PROBLEM
CAUSE
g, The oven does not work
l
You have not set the electronic control correctly. Refer to setting the
electronic oven control section. (See pages 1 O-l 8.)
l
The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
1 The burner fails to light
l
The ignitor is broken. Contact an authorized
service technician to replace it.
I
l
You have blown a household fuse or tripped a circuit breaker.
The burner flames lift
away from the ports, are
1 yellow, or are noisy
l
The air/gas mixture is incorrect. Contact an authorized service technician
to
check the air/gas mixture or see the Installation
Instructions.
PROBLEM
The burner fails to light
CAUSE
l
The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the Light position. (See page 6.)
l
You have blown a household fuse or tripped a circuit breaker.
l
The burner ports may be clogged. Clean them with a straight pin. (See page 27.)
The burner flames are
l
The burner ports may be clogged. Clean them with a straight pin. (See page 27.)
uneven
l
The burner caps may not be positioned
properly. (See page 27.)
The burner flames lift off
l
The burner needs cleaning. (See pages 26 and 27.)
the ports, are yellow, or
are noisy when turned off
l
The air/gas mixture is incorrect. Contact an authorized service technician
to
check the air/gas mixture or see the Installation
Instructions.
' The burner makes
a
/
l
The burner is wet from washing. Let it dry.
popping noise when on
30

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