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2. If you need
assistance
. . .
Call Whirlpool
Consumer
Assistance
Center telephone
number.
Dial toll-free
from anywhere
in the U.S.A.:
1-800-253-l
301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance
Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need
service
. . .
-.
9
.
Whirlpool has a
.EF'$,
nationwide
network of
authorized Whirlpool@
service companies.
Whirlpool service technicians
are trained to
fulfill the product warranty and provide after-
warranty service, anywhere
in the United
States. To locate the authorized Whirlpool
service company in your area, call our
Consumer Assistance
Center telephone
number (see Step 2) or look in your tele-
phone directory Yellow Pages under:
l
APPUANCE-HOUSEHOLD-
l
WASHING
MACHINES
6
YNOR,
BENlCE
L REPAlR
DRYERS
SERVICE
& REPAlR
- See: WhIrlpool
Appllmcer
or
-Sea- Wbirlpxd
Appliances
or
Authorized
WhIrlpool
Service
Atihorlzed
Whklpool
Service
(Exampk
XY7 Service
Co.)
(Exrmpb:
XI2
Service
CO.)
4. If you need
FSP@ replace-
ment
parts
. . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement
part for your Estate@ appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications
used to build every
new Estate appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance
Center
number in Step 2.
5. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent
consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
26
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